Job Description

About UsRamSoft, Inc., headquartered in Toronto, Canada, is a global leader in Web based Radiology Solution. Our teams are present in USA, India, South Africa and Vietnam. Through 30 years of innovation in web radiology, we have provided several award-winning solutions to healthcare providers around the world. With the state-of-art software and services, we are uniquely positioned to help Hospitals, Clinics and Physicians to deliver effective patient care. We love to innovate, we are in the process of building a new technology platform that will help save more live and improve patient care.RamSoft is headquartered in Toronto, Canada. We are also present in USA, India, South Africa and Vietnam. RamSoft India\'s office is located in Bangalore, and this role is open to local and remote candidates.Who are we looking for?The purpose of the HR Manager is to support the AVP People & Culture in their strategic initiatives at RamSoft. This role supports day-to-day HR operations, strategic planning, and works with department leaders to ensure operational processes and activities are developed, maintained, and delivered.Reports to: AVP People & Culture.Job Level : Individual Contributor.What will you do in RamSoft?

• Provide advisory and functional support to AVP People & Culture to ensure departmental goals are achieved\xc2\xb7
• Review and work on OKRs for department.\xc2\xb7
• Manage employee life cycle activities like interviewing, testing of candidates; onboarding of new hires, performance management and training and development of employees; terminations and exit interviews\xc2\xb7
• Respond to staff inquiries regarding policies, practices, and procedures for HR-specific issues\xc2\xb7
• Advise and support assigned managers and team leads to find and implement solutions to their HR management issues\xc2\xb7
• Work with AVP of People & Culture to investigate and resolve complex and sensitive employee relations issues (e.g. conflicts, complaints, performance improvement plans)\xc2\xb7
• Research market and industry trends to propose updates for job descriptions, titles, and compensation\xc2\xb7
• Prepare reports on HR metrics using data from HRIS, payroll systems, and other tools\xc2\xb7
• Assist in gathering artifacts for ISO, SOC2, and other audits\xc2\xb7
• Assist with development of presentation content and training material (e.g. general employee training, board meetings, Company Townhalls)\xc2\xb7
• Support the development and administration of the employee recognition and engagement programs, including assessment and follow-up of engagement survey results\xc2\xb7
• Support administration of the performance management and salary review process (e.g. preparation for rollout, educating staff, processing results)\xc2\xb7
• Support administration of professional development program e.g. process training requests, research training providers\xc2\xb7
• Keep up-to-date with HR trends, best practices, and relevant legislation, and recommend improvements for RamSoft\xc2\xb7
• Assist in the development, implementation, and maintenance of HR policies and procedures, ensuring compliance with current local legislation and internal standards\xc2\xb7
• Maintain files in the HR drive and HRIS\xc2\xb7
• Collaborate with Finance to prepare payroll for processing in assigned region; ensuring time off, organizational changes, etc are all captured accurately.\xc2\xb7
• Collaborate with IT for tasks related to employee onboarding, changes, and offboarding\xc2\xb7
• Process new hires, changes, enrollments, and terminations for assigned region in payroll and benefits systems; provide employees with paystub access, benefits documents etc\xc2\xb7
• Respond to external HR and Operations-related inquiries (e.g. employment verification requests)\xc2\xb7
• Perform other related duties as assigned.

What will you bring to RamSoft?

• 3-5 years of experience working in a related role
• High level of communication skills, written and verbal, is required in order to interact with internal and external personnel
• Experience handling employee relations and typical HR tasks is required
• Understanding of Canadian and American employment law
• Demonstrated ability to execute presentations to internal and external parties
• Ability to make decisions and manage multiple priorities
• Demonstrated experience working with confidential information
• Extensive organizational and time management skills
• Proven ability to work well under minimal supervision
• Proven ability to learn quickly and be proactive in taking on assignments and responsibilities.

RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.

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