Overview

As a Consultant People Operations, your role is to provide administrative support to all internal customers by being a point of contact for internal HR Operations standard information on Employee Life Cycle, Governance & Compliance and Strategic activities. Provide advice and support to internal and external customers based on a thorough understanding of SITA\'s processes, procedures, and policies as well as general knowledge of Human Resources. Participate in People Operations projects and roll out of programs.
Work in partnership with other People teams on People related projects.
What you will do:

Employee Life Cycle Management:

• Maintains accurate and up-to-date human resource files, records, and documentation and maintains the integrity and confidentiality of human resources files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, holiday parties and other social events.
• Administer and support activities related to on-boarding.
• Deliver induction on the employee\'s first day of work and promote all HR tools including Global on-line induction in partnership with the benefits team.
• Answers frequently asked questions from employees relative to standard policies, benefits, internal hiring processes, etc.; refers more complex questions to appropriate People staff or management.
• Administer standard activities related to employee benefits. Respond to any administrative matters concerning benefits from new and current employees in partnership with the benefits team.
• Administer all voluntary off boarding activities.
• Receive and respond to everyday enquiries from internal and external customers. Providing a timely and effective service to others.

Governance and Compliance

• Assists with the compliance programs such as and not limited to Service Canada Employment Equity Reports, Pay Equity, Francization\xe2\x80\xa6
• Follows company ordering procedures, process purchase orders and invoices for payment and resolve any cost center queries.
• Monitor changes in legislation that impact local HR policies and escalate details to the GEO HR Manager.

Strategic

• Provide administrative support as required for internal communication. This includes support for local and corporate news briefings and translations into French/English.
• Support GEOHR with any data requirement requests needed to support Business Cases such as mergers & acquisitions, transfer of undertakings, outsourcing and large deals.
• Work in partnership with the Reward team and the GEOHR team to provide full cost of employment data.
• Performs other duties as assigned.
• Excellent verbal and written communication skills in both English and French.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Qualifications

Who you are:

• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn human resource information system (HRIM), and similar computer applications.
• Experience working in complex, international/multi-cultural and fast-moving environment would be an advantage
• 3+ years\xe2\x80\x99 experience of HR administration.
• Bachelor\xe2\x80\x99s degree in human resources or similar field.

What we offer:
SITA\xe2\x80\x99s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who\xe2\x80\x99ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we\'re always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you\xe2\x80\x99d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Welcome to SITA:
SITA is the world\xe2\x80\x99s leading specialist in air transport communications and information technology. We don\xe2\x80\x99t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?