Job Description

Your role as an HR Generalist will be far from one-dimensional. You’ll undertake a wide range of HR tasks, like organizing trainings, administering employee benefits and leaves, managing employee life cycle right from entry to exit, dealing with employee relations and crafting HR policies. You will use BambooHR to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics.
The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole.
What will you be doing?

• Implementing human resources programs by providing human resources services, including employment processing, health and safety, training and development, records management, succession planning, employee relations and retention, AODA compliance, and labor relations.
• Enrolling and terminating benefit enrollment and HSA for employees
• Leading Talent Acquisition and Recruitment initiatives
• Conducting employee onboarding and offboarding
  • Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations
• Generating official internal documents such as offer letters, appointment letters, employment verification etc.
• Suggesting and organizing training & development initiatives.
• Work closely with payroll on creation of new hire forms, termination forms and calculation or vacation and personal time to be entered in Ceridian.
• Developing human resources solutions by collecting and analyzing information; recommending courses of action.
• Improving manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.
• Completing special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.
• Protecting organization's value by keeping information confidential.
• Complying with federal and provincial legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions
• Providing support to employees in various HR-related topics such as leaves, compensation and resolve any employee relation issues that may arise
• Develop and implement human resource policies
• Undertake tasks around performance management, helping to organise and roll out annually to all staff
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Organize annual employee performance reviews
• Maintain employee files and records in electronic form vis BambooHR and SharePoint
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
• Other duties as assigned by one’s manger

Do you have the following knowledge?

• Understanding of general human resources policies and procedures
• Good knowledge of employment/labor laws
• Knowledge of performance management
• Experience in Talent Acquisition and Recruiting
• Employee relations experience

What we are looking for!

• Outstanding knowledge of MS Office; HRIS systems (e.g. BambooHR) will be a plus
• Excellent communication and people skills
• Aptitude in problem-solving
• Desire to work as a team with a results driven approach
• BSc/BA in HR or relevant field
• Additional HR training will be a plus

Are you?

• Ethical: Can you work with confidential information, as this role requires a high level of integrity, sound judgement/confidentiality and ethical compliance.
• Dependable: Do you have a high degree of reliability, organization and accountability, in order to meet project/funder deliverable requirements?
• Agile: Are you open to change, constantly evolving requirements, ongoing feedback focusing on quality and possessing the ability to work with agile teams across Canada?
• Natural Leader: Do you innovate? Do you look at determining a way forward where there may be no guiding precedent, working with ambiguity, planning and evaluating your own work with little supervision, and identifying opportunities to advance ICTC’s mandate?
• Driven / Creative: Do you have a strong capacity for self-motivation, initiative, and a desire to exceed expectations?
• Collaborative: Are you able to work with and through others in order to achieve results? Do you have the ability to understand others’ needs and perspectives, share information, to communicate updates in order and contribute effectively to help the team reach is goals?
• Professional: Are you able to present yourself and ICTC in a professional manner, maintaining composure and holding a positive attitude, and a strong work ethic?
• Continuous Learner: Do you have a commitment to professional development, a desire to understand ICT trends and the key factors driving change across all industries?
• Champion for Diversity and Inclusion: Do you have a commitment to diversity and inclusion and an understanding of the issues and challenges faced by diverse groups in order to contribute to a fair and equitable working environment?

Work Environment:

• Entrepreneurial organization committed to ensuring Canada’s competitive advantage in a digital economy.
• Fast paced environment, managing multiple priorities with competing deadlines.
• On occasion, some travel may be required (~25%).

Location:

• Remote, Ottawa.

Term:

• 12-month term (Mat- Leave Coverage) with benefits, paid vacation/ personal time and RRSP contribution.

About ICTC: The Information and Communications Technology Council (ICTC) is a not-for-profit national centre of expertise for the digital economy. We are the trusted source for evidence-based policy advice, forward-looking research, and creative capacity-building programs for the digital economy.

• OUR MISSION IS TO: Strengthen Canada’s digital advantage in a global economy
• OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.

ICTC is committed to being an equal opportunity employer. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishnaabeg People.