Job Description

Location:
Victoria, BC, CA, V8X 1J9
Req ID: 52002
Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: People & Culture
Status: Full Time
Schedule: Regular

Description

---------------

Join our team

Be a part of a transformational journey with innovative talent and leading edge technologies.





TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.



Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.

Here's the impact you'll make and what we'll accomplish together

As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As a Researcher,you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required and resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.

Qualifications

------------------

You're the missing piece of the puzzle

1-3 years' experience in Human Resources, and at least 2 years' working within a corporate environment Understanding of TES Customer HR policies, procedures & collective agreements Understanding of HR processes & functions (payroll, hiring, etc.) Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft Demonstrated superior customer service orientation, with an excellence in verbal and written communication Superior interpersonal skills with the ability to diffuse conflict and emotional situations Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

Nice to have:

1-3 years' experience in Human Resources, and at least 2 years' working within a corporate environment Understanding of TES Customer HR policies, procedures & collective agreements


Salary Range: $42,000-$64,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:


Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more ... Job Type: This is for a current vacancy

A bit about us

------------------


We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.


You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.


Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.