Job Description

Union/Non-Union:

OPSEU/SEFPO

Position:

Housing Success Outreach Worker

Status:

One (1) Permanent Full Time

Program:

Housing Program

I

nitially assigned to:

194 Main Street West

Purpose:

Under the supervision of the Program Manager, the Housing Success Outreach Worker provides flexible, housing-based unit support and service coordination for individuals living within various rent supplement programs managed by CMHA-NBD. This Housing Success Outreach Worker will work collaboratively with other members of the CMHA Housing Success Team, tenants, landlords and support providers to mitigate risks to housing stability and tenure and decrease the risk of re-admission to hospital and inappropriate use of justice and emergency services.

Education and training:

Proof of successful completion of a post-secondary education in Social Services or related field.

Requirements:

A negative Police Vulnerable Sector Check

A valid Class G driver's license and proof of insurance

Daily access to a reliable vehicle

Current First Aid and CPR certificate required

Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain

Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain

Able to lift at a minimum 20 lbs. from squatting to standing position

Bilingualism (English/French) is required

Experience:

Minimum 1 to 3 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services

Experience working in a community setting and strong knowledge of community resources, client assessments, goal planning, life skills development and support

Knowledge/Skills/Abilities:

Basic working knowledge of computer software

Ability to work cooperatively and independently with minimal supervision and as part of a team

Effective problem solving and decision-making skills

Proficiency in managing challenging behaviours

Excellent interpersonal/verbal/written communication skills

Ability to maintain confidentiality as per PHIPA (Personal Health Information Protection Act)

Working knowledge of the Mental Health Act, Residential Tenancy Act and the Health Care Consent Act

Knowledge/experience using the principles and practices of psychosocial rehabilitation

Strong knowledge of community resources, client assessments, goal planning, life skills development and support

Demonstrable knowledge of housing and homelessness resources and legislation

Demonstrable knowledge of mental illnesses, treatments, and client support options

Demonstratable knowledge of the Residential Tenancy Act

Demonstrated critical thinking

Personal Suitability:

Commitment to continuous learning

Demonstrated positive work record and good attendance

Demonstrated commitment to client and family-centered care

Willing to work flexible hours; days, evenings, weekends, and holidays

Selection Process:

Candidates will be selected for the position based on their skill, ability, experience, and qualifications as identified in their resume

Shift:

Days, evenings, weekends, and holidays

French Language Services Required:

Bilingualism is required. If no bilingual candidates (both internal and external) meet the qualifications, unilingual candidates will be considered

Salary:

$25.74- $28.35/hour

$46,846.......................$51,597 (based on full-time hours)

Job Type: Full-time

Pay: $25.74-$28.35 per hour

Benefits:

Casual dress Extended health care Life insurance On-site parking Paid time off
Education:

DCS / DEC (preferred)
Work Location: In person