Youth Outreach Worker (link Housing Program)

New Westminster, BC, CA, Canada

Job Description

Make a difference in the lives of young adults aging out of care



Who We Are:



Aunt Leah's Place is a nonprofit that helps prevent homelessness among youth aging out of government care and young mothers. Our

LINK Program

provides a continuum of support for young people, focused on offering housing outreach, life skills, and community connections -- a network of care that mirrors what parented peers might receive.

.

Key Responsibilities:



Support youth in finding, securing, and maintaining housing Assist with housing readiness, viewings, budgeting, and subsidy applications Advocate for participants with landlords, housing providers, and services Educate youth on tenant rights, responsibilities, and resources Prevent evictions and provide support during housing transitions Coordinate with internal staff and external partners Embrace the principles of

Housing First

, including choice, flexibility, and harm reduction Document support activities and maintain participant records in our system (OTIS)

Who You Are:



You bring empathy, resilience, and experience working with vulnerable youth You have a background in Child and Youth Care, Social Services, or a related field You're comfortable working independently and in the community You understand trauma-informed practice, housing systems, and youth development You're organized, flexible, and a natural problem solver

Job Summary:

Aunt Leah's Link program supports youth aging out of foster care and families at risk of homelessness by helping them secure and maintain safe housing. As an Outreach Worker on the LINK Housing team, you'll work directly with youth in the community -- in shelters, homes, or on the street -- to help them secure and maintain safe, stable housing. You'll build trust, support them through challenges, and connect them to housing and other essential services. As an Outreach Support Worker, you'll walk alongside youth through housing transitions, advocacy, life skills, and crisis management. You'll work one-on-one in the community--whether it's helping someone view an apartment, access mental health support, or prevent eviction. This is

hands-on, relationship-focused work

that combines housing advocacy, case planning, and outreach in a trauma-informed, strength-based environment

Reports To:

Link Program Coordinator

Salary:

$24.50 an hour

Qualifications:



Post-secondary Child and Youth Care Diploma, Social Services Diploma, or equivalent Minimum of one to two years' relevant experience in providing support to youth or; a relevant combination of education and experience combined with general suitability

Requirements:



Satisfactory Criminal Record Check (including vulnerable persons) and Local Police Information Check Undergo & Maintain a MCFD Contracted Agency Caregiver Clearance First Aid - Level C w/ CPR Food Safe Certificate Agrees to the Society's Code of Ethics Follows Aunt Leah's Practice Guidelines

Assets:



A valid Class 5 BC Driver's License, and access to a vehicle; with $5,000,000 in business liability insurance, and clean driver's abstract RentSmart training Mental Health First Aid Non-Violent Crisis Intervention

Knowledge, Skills & Abilities (KSA):



Communication (verbal and written) Ability to follow and implement program policies and procedures Interpersonal abilities and team work skills Cultural safety/competency Creative problem solving Crisis management, de-escalation and conflict resolution skills Ability to work independently Flexibility/Adaptability in managing multiple priorities Computer/Technical Literacy Planning/Organizing & Budgeting Skills Report Writing & Documentation Knowledge of Residential Tenancy Act Knowledge of principles of Housing First

Key Duties and Responsibilities:



1.

Direct Support & Outreach

- Provide one-to-one housing and life skills support to youth in the community (shelters, housing, street, appointments). Help with housing searches, applications, budgeting, tenancy rights, and eviction prevention.

2.

Housing First Approach

- Support youth with rapid access to housing, tenant rights education, landlord advocacy, and scattered-site housing integration.

3.

Program & Events Support

- Help facilitate drop-ins, workshops, and activities; connect youth to internal and external services.

4.

Documentation & Reporting

- Maintain participant records, case notes, and outcomes reporting in OTIS.

5.

Team & Community Collaboration

- Work with internal teams and external agencies to connect youth to supports.

6.

Other Duties

- Financial tracking, on-call support, health & safety, professional development.

7.

On-Call:

Participate in on call as scheduled. While on call, is able to support and attend as required

Working Conditions:



Hours of work will be 37.5 hours a week - 7.5 hours a day, generally Monday to Friday, with occasional evening and weekend hours, as needed

Work can be performed in an office environment and/or in the community

Primarily based out of the New Westminster Office; may be required to work from the Seymour Office in Vancouver

To Apply:

Please send your resume and cover letter with salary expectation, quoting

LINK OUTREACH WORKER

in the subject line. Short listed candidates will be contacted for interviews. Thank you for your interest in joining Aunt Leah's Independent Life Skills Society!

We encourage qualified people of all gender expressions and identities, sexual orientations, visible minorities, Indigenous persons, and persons with disabilities to apply if you are interested in supporting our mission and mandate and like what we have to offer.

#INDHP



Job Types: Full-time, Permanent

Pay: $24.50 per hour

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance Mileage reimbursement Paid time off RRSP match Vision care
Application question(s):

This position is NOT remote. This position is primarily worked out of our New Westminster Office; this position may require travel to various locations within Metro Vancouver. Are you able to meet this requirement? YES or NO
Experience:

supporting multi-barrier, vulnerable/ marginalized youth: 1 year (required)
Licence/Certification:

Standard First Aid (preferred) Food Safety Certification (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2705923
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Westminster, BC, CA, Canada
  • Education
    Not mentioned