Job Description

- Housing Community Support & Outreach Worker

Position:

Housing Community Support & Outreach Worker

Reporting to:

Coordinator of Indigenous Housing & Inclusion

Location:

70 Brookfield Road

Summary

At First Light, we believe that connection builds belonging -- and that access to safe, culturally grounded housing is a key part of community wellness.

As the Housing Community Support and Outreach Worker, you will walk alongside Indigenous individuals and families to strengthen relationships, increase awareness of housing supports, and bridge people to the resources they need. This role is grounded in trust, care, and presence -- ensuring that community members feel seen, heard, and supported on their housing journeys.

Through outreach, relationship-building, and collaboration, you'll help create stronger pathways to housing access and contribute to a compassionate, community-centered approach within the Housing Team.

Who You Are & What You Carry

You're someone who understands that trust and relationships come first. You show up with care, listen deeply, and meet people where they are. You value culture, connection, and community, and you're ready to support others with empathy and integrity.

You are:

Rooted in or committed to Indigenous values and community well-being Person-centered, compassionate, and adaptable Grounded in respect and relational accountability

You bring:

Strong interpersonal and relationship-building skills Familiarity with local community resources and housing supports (or openness to learn) Clear communication and organizational skills The ability to work both independently and collaboratively as part of a team A valid driver's license and access to reliable transportation

What You'll Do

Build Trusting Relationships

Approach all work with a relationship-first mindset -- listening, showing up, and walking alongside community members with dignity and respect.

Outreach and Engagement

Connect with Indigenous individuals and families to share information about housing supports and related services. Engage in outreach activities that are inclusive, welcoming, and responsive to diverse needs.

Increase Awareness

Promote understanding of the Housing Team's work and the supports available through First Light and partner organizations. Share up-to-date information on housing-related resources and community programs.

Strengthen Access

Help reduce barriers by sharing clear, accessible information about resources and programs. Support community members by accompanying them to appointments or events as needed.

Support Collective Efforts

Collaborate with the Housing Team and other First Light staff to deliver community events, projects, and cultural gatherings that promote housing access and well-being. Provide flexible assistance for time-limited or one-off tasks that strengthen service delivery.

Skills, Experience, and Requirements

We recognize that strength comes through many pathways -- whether through cultural teachings, lived experience, formal education, or professional training.

To be eligible for this role, you must have:

Deep respect for and understanding of

Indigenous cultures, traditions, and experiences in urban settings

. Strong interpersonal and relationship-building skills, with the ability to engage effectively in community settings. Familiarity with local community resources and housing supports. Ability to work independently while also contributing as a supportive team member. Organizational skills and adaptability to respond to varied needs. Strong communication skills, both verbal and written. Must have a valid driver's license and access to reliable transportation.

What could support success in this role:

Experience working with Indigenous organizations or communities. Understanding of housing-related challenges facing Indigenous people.
Job Type: Full-time

Pay: $55,000.00-$57,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Vision care
Work Location: In person