Reporting to the Director Housing Supports, the Naatamooskakowin Intake and Outreach Worker is responsible for supporting access points to intake people into Naatamooskakowin through a guided conversation, as well as facilitating a connection to housing support providers (i.e. warm handoff). In addition to being a resource for community members, the Naatamooskakowin Intake and Outreach Worker is a contact for service providers for consultation and information about programs available to assist their community members.
Key Duties & Responsibilities
Work collaboratively with the Director Housing Supports, Naatamooskakowin staff, community organizations/workers, and other stakeholders to address homelessness in Winnipeg
Support Naatamooskakowin access points to facilitate intake into Naatamooskakowin that is rapid, consistent, low barrier, and culturally safe
Spend time in various homeless-serving agency drop-ins to help identify people who would benefit from support through Naatamooskakowin
Engage in the sharing experience with people - a guided conversation focused around certain themes that help to identify support needs
Provide recommendations for matching people to appropriate supports
Support access points to connect with people
Facilitate warm handoffs between access points and housing support providers
Document and report on systemic barriers that require advocacy and collaboration
Provide input into strategies for the prevention and diversion of people at risk of homelessness based on information gathered through intake and assessment into Naatamooskakowin
Work with the Naatamooskakowin team to evaluate the intake, assessment, and matching processes
Work with the community to co-create changes to Naatamooskakowin based on evaluation and feedback
Assist participants and service providers to navigate the Resource Guide in order to connect people to appropriate resources and benefits; update Resource Guide as applicable
Develop and maintain good working relationships with service providers and their staff participating in Naatamooskakowin; provide information and support as needed
Provide updates to the Director Housing Supports on community issues, concerns, opportunities
You are passionate about ending homelessness and have an in-depth understanding of homelessness and housing, as well as the needs of particularly vulnerable and over-represented populations and the issues affecting many homeless and low-income people. You also possess the following qualifications or an equivalent combination of education and related experience:
Postsecondary certificate or degree in a related discipline, e.g. social work, community development, Indigenous studies, social services, planning
Working knowledge of Housing First; HIFIS; community issues related to homelessness and knowledge of colonization and the historical factors that continue to impact Indigenous people regarding homelessness, poverty, etc.
Able to work from a trauma-informed and harm reduction perspective
Extensive experience with intake processes/procedures
Demonstrated ability to work in a Windows environment including intermediate to advanced skill using Microsoft Office programs (i.e. Word, Excel, Outlook, PowerPoint)
Ability to learn new software and other relevant applications and technical/office equipment at an intermediate level
Strong interpersonal skills
Enjoys interaction with people and are accepting no matter where they are at in life
Ability to work flexible hours (including days, occasional evenings)
Criminal Record Check with vulnerable sector search will be required
Current MB driver's license with reliable transportation required
As End Homelessness Winnipeg is committed to reconciliation and the inclusion of an Indigenous world view, experience with the practice of Indigenous culture, history, knowledge systems, and Indigenous community relationship building practices and protocols is required.
Salary range: $48,454 to $56,172 depending on qualifications and experience.
This is a full-time,
one year term
position (with the possibility of extension or becoming permanent) and is unionized under MGEU Local 439
Please forward cover letter and resume, including the position you are applying for, by
3:00 pm, Monday, July 28, 2025
.
We hope you're feeling excited about our job opportunity!
EHW is an Indigenous organization. As such, we are committed to Truth and Reconciliation Calls to Action number 7 and 92 as a means to promote equitable employment and access to jobs and reduce barriers and gaps to employment for Indigenous candidates. We are eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
So, if you feel that your experience and qualifications are not perfectly aligned with our listed requirements, we still encourage you to apply - please self-identify as Indigenous in your cover letter.
You may be just the right candidate for this role!
End Homelessness Winnipeg is proudly located on Urban Reserve Land.
As an Indigenous organization, preference will be given to Indigenous (First Nations, Metis, Inuit) candidates meeting the position requirements. All Indigenous applicants are asked to self-declare within their cover letter.
We thank all applicants for their interest, but only those selected for an interview will be contacted
Job Types: Full-time, Fixed term contract
Pay: $48,454.00-$56,172.00 per year
Work Location: In person
Application deadline: 2025-07-28
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