Job Description

Empowering Women. Transforming Lives.

Armagh is Peel Region's only transitional supportive housing program, offering safe and affordable housing for women who have experienced abuse, with or without children. Unlike emergency shelters that provide short-term stays, we offer long-term housing stability combined with comprehensive support services, helping residents build the skills and supports needed for successful independent living.

Our team is committed to advancing gender equity, healing, and independence--one family at a time.

We are currently looking for a

Housing Support Specialist

to join our team on a

1-year full time contract basis

, with a possibility for extension.

Position Overview

Reporting to the Program Manager, the Housing Support Specialist plays a vital role in assisting women as they strive for independence and break free from abuse. This position focuses solely on supporting referral and walk in clients in navigating the housing system and completing housing applications, in collaboration with the Safe Centre team.

Location: Mississauga, Ontario

Salary: $60,000 - $65,000 annually

Hours of Work: 40 hours per week

Paid Time off: 15 vacation days and 12 sick/personal days, annually.

Comprehensive Benefits: Health, Dental, Vision, etc. (after successful completion of 3-month probationary period).

Additional Perks: Individual self-care hour, monthly team building activities and lunches, Staff Wellness Committee, collaborative work environment with a wide variety of learning and growth opportunities.

Key Responsibilities

Assist women in understanding the cycle of abuse and support them in advocating for themselves, empowering them to voice their needs and concerns.

Conduct intake and discharge interviews with clients, ensuring all necessary information is accurately documented to successfully fulfill housing application requirements.

Provide case management support to clients using a systems approach.

Provide guidance and assistance in completing housing applications and navigating the housing system, ensuring they have safe and stable housing options.

Handle emergency and crisis situations with prompt and decisive action, ensuring the safety of all involved.

Maintain meticulous records of referrals and client information, ensuring confidentiality and security.

Manage client case files and data entry into the program database (WISH) accurately and efficiently.

Fulfill any other duties or responsibilities as assigned or needed.

Qualifications

Degree or diploma in Social Work, or a related human services field.

2-3 years of case management experience working closely with survivors of gender-based violence through a trauma informed and empathetic lens.

Strong understanding of rules, regulations and processes within the housing navigation system.

Sound knowledge of issues pertaining to woman abuse, post-traumatic stress, and the social services network within the Region of Peel

An awareness of the safety needs of the organization and confidentiality of the clients and partner agencies.

Proficiency in Microsoft Office and case management software.

Excellent interpersonal, communication (verbal and written) and client service skills.

Detail oriented, organized with the ability to manage multiple priorities in a fast-paced environment, with minimal supervision.

Skilled at working collaboratively as part of a larger team including partner agencies.

Experience in serving a diverse community with a proficiency in a second language relevant to the demographics of Peel Region is an asset (e.g., Punjabi, Urdu, Arabic, Tagalog, etc.)

Current C.P.R. and First Aid training is an asset

Current Criminal Check for Vulnerable Sector

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Armagh is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants' needs under the human rights code throughout all stages of the recruitment and selection process. Please advise us of your accommodation needs and we will ensure they are respected throughout this process. Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.

Join our team, share our commitment to creating better futures for women and children!

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Company events Dental care Extended health care Paid time off Vision care Wellness program
Work Location: In person