Job Description

About Us

Established in 1982, TEAM Group is a privately-owned Canadian company delivering a comprehensive range of industrial support services to large-scale industrial-based facilities. Our core expertise lies in industrial cleaning, facility maintenance, trades, and shutdown services, catering to our expansive clientele across North America and Asia. Collaborating closely with prominent Fortune 500 OEM and Tier 1 corporations in the automotive, aerospace, and heavy equipment manufacturing sectors, TEAM Group tailors custom facility cleaning programs to the precise needs of our partners. Renowned for our quality and proficiency in cleanroom-controlled environments, at the heart of our operations is a commitment to teamwork and safety, fostering long-lasting connections with our members.

Position Summary

Reporting to the Site Manager, the Housekeeping Supervisor is accountable for the overall safety, security, efficiency, and cost-effective management of their team. The Housekeeping Supervisor must effectively lead team members to deliver superior sanitation and industrial cleaning service results across all areas of their responsibility. The ideal candidate will lead by example, using their coaching skills to develop a culture of trust by inspiring, challenging and promoting the workforce.

This role is based out of the General Motors Manufacturing Facility in Oshawa, ON. Robinson Solutions, a division of TEAM Group, provides comprehensive facility maintenance, cleaning, and building services to the General Motors plant.

We Offer

On-site parking; Competitive wages; Comprehensive medical and benefits package; RRSP program eligibility after one-year of continuous employment; Safety boot allowances; Annual bonus incentive program; Opportunities for internal career growth and advancement.

Schedule

Afternoon shift with flexibility as needed across business needs; Initial training for this role will take place outside of typical afternoon shift hours.

Responsibilities

Lead, train and develop up to 30-40 unionized team members across industrial cleaning and facility sanitation functions; Delegate cleaning, labour, and facility services tasks and responsibilities for all classifications; Ensure timely scheduling of training and development for team members; Promote an operating culture of exceptional value through quality and efficient service delivery; Provide routine coaching to engage team members and develop ownership for sustainable target achievements; Understand and achieve all required targets for safety, customer satisfaction, financial and operating performance; Ensure the customer's value proposition is clearly understood by the onsite team and that the level of customer satisfaction is validated in the customer's KPI's; Manage team accountability and performance to maximize efficiency, ensuring that the targeted profitability is achieved; Utilize ADP for timesheets, data entry, and payroll; Implement/utilize all required internal companies operating platforms and systems for tracking, training, and development; Communicate with the customer to provide support, address service requests and inquiries; Additional duties as assigned.

Qualifications

A minimum of 2 years experience in the manufacturing industry at the supervisor-level, preferably in an industrial cleaning or facilities services role; Previous experience in leadership within a unionized environment is required; Experience in leading teams of 20 or more is required; Automotive paint manufacturing or industrial cleaning experience is considered an asset; Must possess a High School Diploma or equivalent GED; Must possess a valid Ontario 'G' Driver's License; Ability to lead and participate in a dynamic fast-paced team-based environment; Demonstrated problem-solving and leadership skills as well as strong interpersonal, organizational, and communication skills.

TEAM Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential.
TEAM Group is an equal opportunity employer; as such, accommodation is available to applicants that may require it. Applicants requiring accommodation are encouraged to contact Human Resources at hr@team-group.com to discuss requirements. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted. #INDHP2