Job Description

As Housekeeping Manager, you will be responsible for overseeing and managing all aspects of housekeeping operations within our establishment. You will ensure that cleanliness, hygiene, and overall guest satisfaction are maintained to the highest standards. The ideal candidate will have strong leadership skills, exceptional attention to detail, and a passion for providing excellent service.

REPORTS DIRECTLY TO:

General Manager

KEY RESPONSIBILITIES:

Leadership and Management:

Lead, train, and supervise a team of housekeeping staff, including room attendants and housekeeping supervisors. Establish and enforce standard operating procedures to ensure efficiency and consistency in housekeeping operations. Conduct regular performance evaluations and provide feedback to team members. Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.

Quality Assurance:

Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to established standards. Implement quality control measures to maintain the highest levels of cleanliness and hygiene throughout the property. Address any issues or deficiencies promptly and take corrective actions as necessary.

Inventory and Supplies Management:

Manage inventory of housekeeping supplies, linens, and amenities to ensure adequate stock levels. Monitor usage patterns and implement cost-saving measures without compromising quality.

Budgeting and Cost Control:

Develop and manage the housekeeping department budget. Monitor expenses, analyze variances, and implement cost-saving initiatives where appropriate. Optimize staffing levels and scheduling to maximize efficiency and productivity.

Guest Relations:

Respond promptly and professionally to guest inquiries, requests, and complaints related to housekeeping services. Ensure that guest preferences and special requests are accommodated Maintain a courteous and helpful demeanor when interacting with guests to enhance their overall experience.

QUALIFICATIONS:

Proven experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment. Attention to detail and a commitment to maintaining high standards of cleanliness. Strong organizational and time management abilities. Knowledge of housekeeping procedures, equipment, and chemicals. Highly motivated and enabled with problem solving skills Familiarity with industry best practices and regulatory requirements. Proficiency in relevant software applications, such as property management systems and Microsoft Office suite. Flexibility to work weekends, holidays, and irregular hours as needed. Must be able to work independently with minimal supervision Excellent leadership, communication, and interpersonal skills.

REQUIREMENTS:

High school diploma or equivalent (Post Secondary education preferred). Minimum 3 years housekeeping experience Ability to lift up to 50 lbs WHMIS Certification Physically able to bend, crouch, reach, and kneel Ability to stand for long periods of time
If you are interested in this exciting career opportunity, please forward a professional resume with cover letter to jobs@blackbush.ca

Blackbush is an equal opportunity employer. We wish to thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent, Seasonal

Pay: $24.00 per hour

Benefits:

Vision care
Education:

Secondary School (preferred)
Work Location: In person