Job Description

Job Title:

Assistant Housekeeping Manager

Location: Explorer Hotel - Yellowknife, NT Employment Type: Full-Time, Salaried

About the Explorer Hotel

The Explorer Hotel is one of Northern Canada's leading full-service hotels, known for its exceptional hospitality and commitment to quality. Located in the heart of Yellowknife, we serve a diverse range of guests and pride ourselves on maintaining a clean, welcoming, and well-run environment.

Position Overview

We are currently seeking a dedicated and experienced Assistant Housekeeping Manager to join our leadership team. This is a hands-on supervisory role that supports the daily operations of the housekeeping department and plays a key part in maintaining our high standards of cleanliness and guest satisfaction.

Key Responsibilities

Clean guest rooms and public areas as needed Assist with staff scheduling and shift coordination Manage employee relations and resolve disputes professionally Address guest concerns and complaints with empathy and efficiency Liaise with the Maintenance Team and Front Desk to ensure smooth operations Monitor inventory and uphold safety and cleanliness standards Train and mentor housekeeping staff to meet performance expectations

Qualifications

Minimum 5 years of experience in housekeeping, with at least 2 years in a supervisory or leadership role Strong communication and conflict resolution skills Ability to lead by example in a fast-paced, physically demanding environment Familiarity with northern climates and remote hospitality operations is an asset Only candidates who are legally entitled to work in Canada will be considered; employer sponsorship is not available for this position

Compensation & Benefits

Salary Range: $57,000-$65,000 annually, based on experience and qualifications Performance-based bonus eligibility Subsidized shared staff housing available to support relocation and living needs Additional benefits may include health coverage and staff discounts

We thank all applicants for their interest; only those selected for an interview will be contacted.