Job Description

What will be your daily pursuit?:

Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.
What will your compensation be?:

The starting salary for this position is $20.00 per hour.
When does this adventure begin?:

This full-time seasonal role begins July 18, 2025 and runs until October 18, 2025.
What perks can you expect?:
$19.00 per day housing and meals (based on double occupancy) Refer a friend to the team and earn a $250 referral bonus! Join an inclusive, global team and make life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

What will you do in this job?:

As a Glacier View Lodge Hotel Supervisor, you will work with other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), encouraging guests to refresh and relax in one of the most spectacular locations in the Canadian Rockies. This is a multi-faceted position and can include any, or all, of the following:

Assists Housekeeping team in all areas of daily housekeeping service Manages Housekeeping, Host and Front Desk teams on Manager's scheduled days off and all other times as required Inspects the work of housekeepers, hosts and front desk agents to ensure that proper operational standards are met and maintained Assists the Hotel Manager in maintaining quality control in all areas of the Lodge Assists the Hotel Manager in the control of stock & inventories of supplies and linens to ensure adequate supply levels are maintained Assists the Hotel Manager in investigating all complaints/suggestions regarding all GVL services and takes appropriate corrective action Works closely with the Hotel Manager to submit rooms for check-in and reports of any room or guest issues Assists Hotel Manager in organizing and providing training programs in accordance with the housekeeping/host/front desk standard procedures Enforces all company policies and regulations Other duties as assigned

What skills and experience do you need for this job?:
Previous supervisory experience in housekeeping, front desk and or hotel operations required A positive, helpful, team-oriented, inspiring, cooperative attitude to all aspects of the job Enjoy working autonomously and independently Current Alberta Pro Serve Certification

(Required)

Process information quickly and take initiative to recommend solutions to challenges Stay cool under pressure by being resilient, adaptable and flexible Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position! Previous cash handling, hotel front desk, hotel night auditing experience, assets Ability to think outside the box with quick, thoughtful judgement and a positive attitude Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision Able to lift 50 pounds (suitcases, laundry bags and mail) Guest service-oriented mindset and a passion for delivering memorable experiences Enjoy working with a team in a busy, fast-paced environment Exceptional guest-service skills and a friendly, approachable, interactive nature Guest service-oriented mindset and highly attentive to detail Seeking mature, energetic, dependable candidate that is self-motivated with little supervision Very important: must be flexible to work mornings, evenings or night shifts as required Meets the Pursuit grooming policies and standards

What will your work environment be like?:
Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You'll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required


We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.