Job Description

Position Overview:

Galaxy Motel is seeking a friendly, reliable, and organized

Hotel Associate

to join our team. The ideal candidate will be responsible for providing excellent customer service, managing front desk operations, and ensuring the motel runs smoothly day-to-day.

Key Responsibilities:

Front Desk Operations:

Greet guests, check them in and out efficiently.

Reservations Management:

Handle room bookings, cancellations, and modifications -- both over the phone and through online systems.

Customer Service:

Respond promptly to guest inquiries and requests, ensuring comfort and satisfaction throughout their stay.

Telephone Management:

Answer incoming calls, direct them appropriately, and maintain a professional and courteous tone at all times.

Housekeeping Support:

Assist with laundry duties, prepare rooms for housekeeping, and ensure all cleaning supplies are stocked.

Maintenance & Cleanliness:

Clear garbage, maintain cleanliness in common areas, and monitor basic motel upkeep.

Team Collaboration:

Work closely with management and other staff to ensure operations run smoothly and efficiently.

Qualifications:

Hospitality experience preferred. Excellent communication and problem-solving skills. Ability to multitask in a fast-paced environment. Basic computer proficiency (especially with reservation software). Positive attitude, reliability, and strong work ethic.

Work Schedule:

Flexible shifts, including evenings, weekends, and holidays as needed.

Compensation:

Competitive hourly rate based on experience. Potential opportunities for growth and additional responsibilities.
Job Types: Full-time, Fixed term contract
Contract length: 2 months

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

Ability to commute/relocate:

St. Paul, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person