Job Description

We're looking for a seasoned catering professional with sales experience for a Catering Sales Associate position. This is an opportunity to work within a team environment to help cultivate new business and drive sales while maintaining established clientele. If you thrive on providing impeccable guest service in a dynamic environment, please consider growing your catering sales career with The Carriage House Hotel & Conference Centre

Requirements

4+ years of proven sales experience in hotels, convention space and/or food & beverage

Skilled in maintaining established client list and driving sales

Polished, professional communication style

A guest-centered approach to sales and service

Knowledge of current industry trends

Very strong organizational skills and follow-through

Driver's License

POSITION SUMMARY: Responsible for helping drive and grow the business through acquiring, maintaining and servicing hotel clientele. Also expected to uphold and maintain Carriage House Hotel & Conference Centre standards of guest service as well as go above and beyond to ensure the guest's total service experience.

ESSENTIAL FUNCTIONS: (Other duties to be assigned as needed)

Ensure smooth communication and efficient service requirements to the service staff.

Recommend any necessary performance problems that need to be addressed or documented according to The Carriage House Hotel & Conference Centre procedures.

Communicate clearly and effectively all contract/event details to events manager.

Answer questions regarding menus and availability of dates for potential customers.

Utilize salesmanship techniques by up selling food, liquor, service etc.

Respond knowledgeably to questions about the hotel and other departments.

Maintain a thorough knowledge of menu items.

Attend weekly catering meetings and communicate all pertinent information to appropriate personnel.

Maintain and foster current client base for The Carriage House Hotel & Conference Centre with various sales techniques.

Effectively attempt to attain weekly sales goals.

Comprehend the capacities of each event space.

Accurately record events in hotel PMS.

Perform varied duties to ensure all aspects of service according to standing operating procedure.

Comply with all safety and sanitation guidelines and procedures.

Communicate cordially, effectively and clearly with all employees, managers and guests.

Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.

COMPENSATION: We offer competitive salary plus a monthly commission structure, health plan and pension program.

Job Types: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Benefits:

Dental care Extended health care
Experience:

events: 1 year (preferred)
Work Location: In person