We are seeking a friendly and organized Host/Host at Turtle Jacks Mapleview to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills and a passion for providing exceptional guest services in a fast-paced restaurant environment.
Duties
Greet guests as they arrive and escort them to their tables, ensuring a pleasant first impression.
Manage reservations and seating arrangements efficiently to optimize table turnover.
Provide menus and inform guests of daily specials, answering any questions they may have.
Maintain cleanliness and organization of the front-of-house area, including the host stand and waiting area.
Handle phone calls with professionalism, taking reservations and providing information about the restaurant.
Collaborate with servers and kitchen staff to ensure smooth service flow and guest satisfaction.
Assist in managing waitlists during busy periods, ensuring guests are informed of wait times.
Skills
Strong guest services skills with a focus on hospitality and customer satisfaction.
Previous experience in food service or restaurant environments is preferred.
Excellent communication skills, both verbal and written, with effective phone etiquette.
Familiarity with POS systems, particularly Matre d POS, is a plus.
Ability to multitask in a fast-paced setting while maintaining attention to detail.
A positive attitude and ability to work well within a team environment.
Previous hotel experience can be beneficial but is not required. Join us in creating memorable dining experiences for our guests while working in a dynamic team atmosphere!
People with restaurant experience will be preferred thank you !
Job Types: Full-time, Part-time
Pay: $17.60 per hour
Work Location: In person
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