Job Description

Location

Fresh on Eglinton (101 Eglinton Ave E. Toronto, ON M4P 1H4)

Position Overview

Fresh's Front of House staff are an integral part of our team! The Host and Cashier roles are hired together as the knowledge and skills are transferable between the two, with both reporting to the General Manager.

A Host is responsible for increasing customer satisfaction by tracking reservations and greeting and seating guests, as well as clearing and re-setting tables in an efficient and courteous manner. A Cashier serves all takeout customers, placing orders made over the phone, in person, and through several delivery applications. The ideal candidate for the Host/Cashier position is an energetic, personable, team player, who can communicate clearly and multi-task. They would thrive in a fast-paced environment and posess great attention to detail and problem-solving skills.

We operate 7 days a week between the hours of 10:00 AM - 11:00pm. There is flexibility within the schedules, but all staff must be available to work at least one weekend shift. All shifts are about 3-8 hours. Part-time hours are also available.

What Are We Looking For?

• Open and flexible availability, including some evenings and weekends
• Experience in a customer service role
• Experience handling cash and cards, and using a Point Of Sales system
• Must have a Smart Serve certification or willing to obtain one before hire
• Able to complete physically demanding tasks - standing for long periods, lifting 50lbs, bending and reaching, etc.
• Experience working at a cafe, restaurant, or fast-food chain (bonus)

What's In It For You?

With ample room to grow, Host/Cashiers have moved into other roles such as Server, Bartender or Team Lead. Employees are motivated by the positive brand and continuous career growth. We offer:

• Paid Breaks & % of tips
• Flexible Hours - No more late nights or early brunch shifts!
• Employee Health Plan - Available after 1 month, includes coverage for vision, dental, massage, therapy, and more.
• Free meal and drink during shift, 50% when off shift
• All Fresh team members get discounts at local gyms and retailers.
• COVID-19 Safety Procedures - Fresh has extensive COVID-19 guidelines that put our teams' health and safety first.

Summary of Responsibilities

• Completes a quality check before serving each dish and beverage
• Enters orders for delivery and take-out into our POS system
• Prevents shortages by restocking work stations with packaging products, etc.
• Provides customer satisfaction by assisting guests quickly and professionally
• Supports Servers in the dining room by running food and clearing tables
• Increases revenue by suggesting specials and using product knowledge
• Ensures a smooth service by being resourceful when problems arise
• Memorizes menu items and ingredients to ensure consistency and accuracy
• Communicates openly with management about concerns regarding workflow and escalations

About Fresh

Since our launch almost 30 years ago, we've made it our mission to prove that a plant-powered diet can be satisfying, energizing, and undeniably delicious. Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

Equal Opportunity Employer

Fresh is committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments. We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of color, persons with disabilities, and persons of any sexual orientation or gender identity. We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process. Any information received relating to accommodation will be kept confidential.

Application Tips

• Apply with your most up to date resume in PDF format. Include your current contact information and your full employment history.
• Check your spam and junk folders to ensure no communications for an interview are lost.
• Know which days you are available to work, when you can start and how many hours you are looking for.