Job Description

A structured Host/Hostess role is critical to provide guidance to guests in the restaurant or casino. The Host/Hostess will typically spend the most time with guests during their stay at the restaurant.

Responsible for greeting the guests, seating them and explaining any specials or other relevant information.

Responsibilities

• Greeting and seating customers
• Explaining specials and promotions
• Schedule dining reservations
• Assign work tasks and coordinate
• Maintain a neat and clean work area
• Assist servers when needed
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• All other duties as assigned

Qualifications

• A high school diploma or equivalent is preferred.
• Must have previous customer service experience, preferably in a related environment.
• AGLC \xe2\x80\x93 Proserve/Protect preferred
• Must be able to stand/walk for 8 hours/day.
• Must be able to lift/carry up to 30 lbs.
• Good organization and multi-tasking skills
• Pleasant and accommodating, willing to go the extra mile
• Sincere desire to please
• Sense of urgency and work ethic
• Calm and organized demeanor
• High level of self confidence
• Believes selling is a service
• Believes work can be fun
• Team oriented
• Admits what they don\'t know and will ask for help
• Appearance standard
• Remains calm under pressure
• Organization and planning
• Has some experience in food handling, cash handling, customer service, and/or serving.

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our \xe2\x80\x9cCircle of Service\xe2\x80\x9d program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.

River Cree Resort & Casino