Help Desk Technician
Lloydminster, SK, Canada
Job Description
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- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
Work setting
Computer hardware or software retailer/wholesaler Help desk Telecommunications industryTasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Troubleshoot and resolve technical problems Answer inquiries from clients and other company personnel Provide customer serviceComputer and technology knowledge
Android Networking software Internet Word processing software MS Office Wireless networksSecurity and safety
Criminal record checkTransportation/travel information
Own transportationWork conditions and physical capabilities
Fast-paced environment Repetitive tasks SittingPersonal suitability
Efficient interpersonal skills Excellent oral communication Organized Team playerHealth benefits
Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefitsLong term benefits
Other benefits Pension plan Work Term: Permanent Work Language: English Hours: 40 hours per week
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Job Detail
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Job IdJD2144084
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLloydminster, SK, Canada
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EducationNot mentioned