Help Desk Technician
Charlottetown, PE, Canada
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficultiesComputer and technology knowledge
MAC Device drivers Networking hardware Internet Desktop applications Security software Word processing software Mail server software MS Office MS Windows Spreadsheet TCP/IP Wireless networksWork conditions and physical capabilities
Fast-paced environment Tight deadlines Attention to detail SittingScreening questions
Are you available for the advertised start date? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed?Health benefits
Dental plan Health care plan Vision care benefitsLong term benefits
Life insurance Pension planOther benefits
Free parking available Work Term: Permanent Work Language: English Hours: 40 hours per week
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Job Detail
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Job IdJD2116123
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCharlottetown, PE, Canada
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EducationNot mentioned