Job Description

Overview

We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, assisting clients with their purchases, and promoting our high-quality products. Your ability to engage with customers, understand their needs, and offer tailored solutions will be key to driving sales and enhancing the overall shopping experience.

Responsibilities

Greet customers warmly and assist them in selecting products that meet their needs. Demonstrate product features and benefits through engaging product demos. Process sales transactions accurately using the POS system, ensuring efficient cashiering and cash handling. Maintain an organized and visually appealing sales floor through effective merchandising techniques. Upsell and cross-sell products to maximize sales opportunities while maintaining a customer-centric approach. Manage customer accounts effectively, ensuring follow-up on inquiries and resolving any issues promptly. Collaborate with team members to achieve store sales goals and enhance customer satisfaction. Stay informed about product knowledge, industry trends, and competitive offerings to provide informed recommendations.

Skills

Strong communication skills with the ability to engage customers effectively. Proficient in retail sales techniques, including upselling and negotiation strategies. Experience with cash handling and basic math skills for accurate transaction processing. Familiarity with POS systems and account management practices. Knowledge of construction, renovation, or high-end sales is a plus. Ability to work collaboratively in a team environment while also being self-motivated for outside or inside sales activities. Organizational skills to manage inventory and maintain a tidy workspace. Multilingual abilities are advantageous for serving a diverse customer base. Experience with SketchUp or CAD software is beneficial for assisting customers in visualizing their projects. Join us as a Retail Sales Associate where your passion for customer service and sales will contribute to our success!
Job Type: Full-time

Pay: $22.00-$25.00 per hour

Expected hours: 35 per week

Benefits:

Dental care Extended health care Life insurance
Experience:

Hardwood floor Sales / estimate: 8 years (preferred)
Work Location: In person