Job Description

Work Term: Permanent Work Language: English Hours: 37.5 to 45 hours per week Education: College/CEGEP Experience: 2 years to less than 3 years or equivalent experience

Work setting

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Hotel, motel, resort

Budgetary responsibility

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$4,000,001 - $8,000,000

Tasks

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Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Prepare budgets and monitor revenues and expenses Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Establish work schedules Manage events Organize and maintain inventory

Supervision

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5-10 people

Certificates, licences, memberships, and courses

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First Aid Certificate CPR Certificate

Computer and technology knowledge

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MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS PowerPoint MS Windows Google Drive

Security and safety

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Bondable Basic security clearance Enhanced reliability security clearance Confidential security clearance Criminal record check

Transportation/travel information

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Valid driver's licence Own transportation Own vehicle

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods Large workload Overtime required

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Bonus Group insurance benefits Life insurance Pension plan

Other benefits

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Free parking available Paid time off (volunteering or personal days) * Travel insurance