Job Description

Massage Addict Ottawa Bank St is looking for a Guest Service Administrator with great interpersonal, communication and administrative skills, along with a great personality, drive and a passion for growth.

Massage Addict is Canadian owned and Canada's first and largest membership-based massage therapy provider with over 130 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

Why work for Massage Addict?

Flexible scheduling

Professional, fun environment with a passionate team of colleagues

Positions Open

Full time

Hourly Wage

$19.00

opportunities for additional commission

Hours of operation

Monday - Friday 9:00am - 9:00pm Saturday 9:00am - 5:00pm

RESPONSIBILITIES

Provide outstanding client service; answering telephone calls, emails and booking appointments

Welcome clients by greeting and orienting them to the clinic upon arrival

Maintain a working knowledge of all Massage Addict services

Provide administrative support to the Clinic; forms and documentation for new and existing clients

Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area, treatment rooms and common client areas.

Processing payments and insurances

Membership sales and promotion

Filling sensitive client information

Client outreach

REQUIREMENTS & QUALIFICATIONS

1-2 years of experience within a service-oriented environment with a focus on administration and providing a high level of client service/satisfaction

Superior verbal communication and telephone skills

Professional, good energy, calm, patient and friendly with great people skills

Excellent organization and multitasking skills and the ability to work in a fast-paced environment

Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management

Access to reliable transportation.

Flexible hours; must be available to work evenings and weekends

If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you!

We thank all applicants but only those qualified will be contacted.

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person