Job Description

Overview

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world\'s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work\xc2\xae; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

• Autonomous - We encourage and trust your decision making skills
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Innovative - All ideas matters
• Inclusive - Everyone is Included and everyone wins
• We work hard and party even harder

About the job

Google Cloud helps organizations empower their employees, serve their customers, and build what\xe2\x80\x99s next for their business \xe2\x80\x94 all with technology built in the cloud. Within Google Cloud, the GSI Partnerships Team manages strategic relationships with our top Global Systems Integrator partners. The GSI Partnerships Team strives to help build the world\xe2\x80\x99s leading cloud partner ecosystem with their strategic role.

About the role

• Assist with developing high-volume CAPEX / OPEX budgets, handle contract negotiations, RFPs, RFQs, FOAs, SOWs, MOUs.
• Budgets, approvals, and reconciliations. Establish Managed Services contracts, negotiations, and compliance.
• Assist with data analysis, insights and partner strategy and execution planning activities.
• Assist with preparing for alliance partner exec governance and cadence meetings.
• Assist with content creation such as newsletters, presentations, pre-read documents, etc.
• Assist with activities associated with internal comms, high potential partner onboarding, cross team project support.

Base Salary - $75,000 per year

Benefits & Perks

• Established career path supported by self-assessments, virtual training, and guided curriculum. that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary.
• Positive and supportive environment.
• Weekly Friday socials, trivia nights, games, and movie outings.
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

• Fixed schedule from Monday to Friday, 9 hrs. shift from 9 AM to 6 PM (West coast/ Pacific time), open to flexible hours working with clients across the globe.

Location

• Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
• Hybrid setup

#GOO2

Qualifications

Who are we looking for?

• 5+ years of experience as a business analyst/program manager in enterprise sales and/or business development working with Global SIs.
• Strong project management experience, with exceptional skills at handling multiple, complex projects simultaneously.
• Experience with public cloud solutions & services in the enterprise segment.
• Experience in implementing go-to-market models with large Global SIs.
• Experience in managing multiple stakeholders in a collaborative, fast-paced environment.
• Proficiency with Google Workspace (specifically, spreadsheets).
• Experience working in hardware and networking companies (preferable).

Preferred Qualifications:

• Bachelor\'s Degree, preferably in Information Systems, Engineering, Business, Marketing, or Communications; or equivalent work experience
• Strong verbal and written communication skills
• Excellent analytical skills and attention to detail
• Skills in translating data and trends into strategies and compelling messages
• Demonstrated ability to prioritize & manage multiple tasks efficiently
• Knowledge of the cloud services landscape
• Experience in a partner/channel environment.
• Proficiency with Salesforce.com

Responsibilities

• Provide program management across internal and partnership teams to track progress and follow up on action items.
• Create and deliver various data reporting and deck updates dashboards regularly.
• Responds to queries for data from across the globe internally and for the partnership teams.
• Organize meetings, document detailed notes for action items, owners, ETA and use it to follow up with stakeholders on progress and organize follow up meetings.
• Create an easy to use knowledge repository and well indexed content that is easy to find by the global teams on both sides.
• To work with other departments to take care of logistics, setting up meetings, food/room set up, swags and all kinds of support needed to run events.
• Produce high fidelity and organized reports.
• Proactive and prompt responses.
• Excellent time management.
• Organize miscellaneous work, while maintaining visibility with the reporting manager on the entire list of all activities.

Teleperformance