Job Description

Work Term: Permanent Work Language: Bilingual Hours: 37.5 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years

Tasks

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Provide clients with information Sort, verify and process financial transactions Verify and balance transactions Compile and maintain insurance data and records Provide customer service Receive and forward telephone or electronic enquiries Keep track of shipments Establish work priorities and ensure procedures are followed and deadlines are met Assemble data and prepare periodic and special reports, manuals and correspondence Monitor insurance claims and respond to clients' enquiries

Computer and technology knowledge

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MS Excel MS Office MS Outlook MS Word

Insurance experience

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Group insurance

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Large caseload Attention to detail

Personal suitability

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Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Team player

Screening questions

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Are you currently legally able to work in Canada? Do you have previous experience in this field of employment?

Workplace information

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Hybrid

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Bonus Life insurance Pension plan Registered Retirement Savings Plan (RRSP)

Other benefits

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Learning/training paid by employer Travel insurance Wellness program

Support for persons with disabilities

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Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for youths

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Offers mentorship, coaching and/or networking opportunities for youth

Support for mature workers

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Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

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* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities