Job Description

Grocery Team Lead - Dundas LocationPosition Summary

The

Grocery Team Lead

is responsible for planning and directing the day-to-day operations of the full grocery department, including

dried goods, dairy, frozen, and receiving

. This role requires strong leadership, excellent organizational skills, and proven experience in

ordering and inventory management

.

The Grocery Team Lead ensures that stock levels are properly maintained, products are merchandised effectively, and the team delivers exceptional customer service. They play a key role in mentoring grocery associates, resolving customer issues, and supporting upper management with operational insights.

Duties & Responsibilities

Oversee daily grocery operations across dried goods, dairy, frozen, and receiving Lead and support grocery associates, including task prioritization, mentoring, and performance management Place vendor orders, review invoices, and manage product flow to maintain accurate inventory and minimize waste Monitor and manage ordering, inventory levels, and shrink/waste tracking Merchandise product displays to optimize sales, visual appeal, and department standards Provide direct customer support and coach the team to deliver excellent service Handle product damages and credits according to company policy Meet regularly with upper management to report on staffing, customer issues, merchandising opportunities, and forecasting needs Lead HR-related functions within the department, including hiring, onboarding, training, and handling performance or disciplinary issues Negotiate with suppliers regarding new products, promotional deals, samplings, and pricing opportunities Work a flexible schedule, including weekends, evenings, and holidays, to ensure comprehensive oversight of department operations Maintain Health and Safety standards as defined under the Occupational Health and Safety Act Perform additional duties as required to support store and business needs
Skillset Requirements

5+ years of grocery industry experience, including 2+ years managing a team

Strong knowledge and hands-on experience with

ordering and inventory management

systems and processes Food Safety Handlers Certification preferred High school diploma or equivalent; post-secondary education an asset Proficiency in MS Office, with the ability to learn new systems (ERP, CRM, ordering platforms, etc.) Highly organized, innovative, and detail-oriented, with the ability to meet merchandising standards and deadlines Excellent communication skills (verbal and written) with the ability to provide clear direction and feedback Collaborative and adaptable leader who thrives in a dynamic team environment Physically able to stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 50 pounds
Job Types: Full-time, Permanent

Work Location: In person