Job Description

The Calgary TELUS Convention Centre is looking to hire for the position of Graphic Design Coordinator in the Communications and External Relations Department. Reporting to the Manager, Marketing and Communications, this position is responsible for creating digital and print visual designs through graphics and other visual assets for a variety of purposes across the organization. These include marketing materials, digital signage, client signage, internal communications, and social media graphics.


The role plays a key part in maintaining brand consistency and evolving the CTCC's visual identity both internally and externally. It also involves creating client visual designs based on client branding or resizing client graphics for events hosted at the CTCC. This is a highly collaborative position, working closely with colleagues in the marketing department, internal teams across the organization, and external clients.

Duties and Responsibilities

-------------------------------

Marketing

Design and produce creative materials for:

Digital



Print



Social media


Advertising



Presentations



Landing pages



Activations and event branding



Other visual assets and projects as required


Storytelling through designs by turning creative briefs into visuals that feel fresh, emotional, and connect with the targeted audience. Work collaboratively and with curiosity across Marketing, Sales, and Event Management teams to activate sales initiatives, driving projects from initial concept through to execution, across a range of complexities. Execute creative assets that communicate the CTCC brand clearly and meaningfully across all channels--from social and email to web, campaigns, print and digital advertising. Produce professional print materials including but not limited to, one pagers, brochures, pop up banners, and others with expert-level typography and layout. Manage multiple design projects concurrently, ensuring the highest standards and timely delivery. Collaborate with Marketing & Communications team to translate strategic objectives into engaging creative designs. Ensure accessibility standards are considered in all design outputs (e.g., contrast, readability, alt text for digital assets). Support basic video editing and motion graphics for digital campaigns, where applicable. Other duties as required to support the successful objectives of the organization.

Client Digital Signage

Create or reformat graphics that meet client's brand guidelines and our digital signage requirements. Liaise with Sales, Event Management, and clients to accommodate digital asset needs supporting in-house events. Participate in client-facing and pre-convention meetings to ensure service delivery goals are attained. Coordinate with the IT department to publish client graphics onto digital assets. Ensure all client-facing visuals meet the CTCC's quality standards and technical specifications (e.g., resolution, aspect ratio).

Internal Communications

Serve as the lead resource on the CTCC's brand standards and visual identity, ensuring consistency across all platforms. Provide design support across all departments, maintaining brand guidelines, including typography, colour, and style. Develop design templates to ensure brand consistency in digital and print signage, branded collateral, and other departmental materials. Support internal campaigns with visual storytelling that aligns with organizational culture and values.

Experience and Requirements

-------------------------------


1-3 years of design experience, in a consumer brand, corporate business, non-profit or design agency. Experience with project management or collaboration tools (e.g., Asana, Trello, Slack, Microsoft Teams). Experience with motion graphics or video editing is an asset. Must be flexible to work outside regular business hours (early mornings, evenings, nights and/or weekends) if/when required.

Job Related Skills

----------------------

Design & Technical Skills

Expert proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop, After Effects), Canva, and other relevant design tools. Strong ability to create exceptional graphic designs and visuals that reflect a corporate brand. Displays strong ability to effectively convert written content and ideas into a visual format. Proficient understanding of UX/UI principles and how they apply to digital design. Possesses knowledge and/or experience with WordPress. Photography knowledge.

Creative & Strategic Thinking

Exceptional creative thinker with a refined design aesthetic and strong visual storytelling skills. Passionate about design that's not just beautiful--but strategic and aligned with corporate branding and storytelling. Detail-oriented, organized, and adaptable to meeting deadlines in a fast-moving environment.

Project & Collaboration Skills

Takes initiative, owning projects, and working both independently and collaboratively. Ability to interpret and apply feedback constructively from multiple stakeholders. A team player with the confidence to guide other employees when necessary (e.g., visual development, feedback, editing).

Communication & Social Media

Proficient knowledge and understanding of social media platforms (LinkedIn, Facebook, Twitter, Instagram, YouTube, etc.) and how creative can be deployed on different platforms. Demonstrates winning social customer service techniques such as empathy, patience, advocacy, and conflict resolution.

Core Competencies

---------------------

Analytical Thinking

- Collates and reports information. Identifies trends and exceptions. Investigates to define problems more accurately. Sorts information in order of importance. Identifies relationships and linkages between components. Identifies variable potential causes and effects. Solicits guidance to define criteria and assign values of importance and urgency. Escalates issues of an exceptional nature.

Building Relationships

- Establishes and maintains relationships and alliances. Shares information and readily determines to whom to go for relevant information. Seeks assistance and feedback in the problem-solving process. Partners with others to achieve expectations.

Collaboration

- Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.

Project Management

- Given project to coordinate. Oversees project with minimal scope, influence, risk, cost, and stakeholder(s). Manages one or more projects.

Thoroughness

- Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs and applies quality checks prior to work submission.

Education

-------------


A degree or diploma in graphic design, marketing, or related field preferred.

Core Company Success Traits

-------------------------------





The Calgary TELUS Convention Centre:


Is Calgary's meeting place, bringing the community together in a central hub to connect, learn, innovate, celebrate, support, and grow. Connects Calgary with the global community, leveraging our assets to create opportunities that impact the lives of Calgarians and Canadians. Takes pride in our city and in delivering Calgary's message of hospitality, prosperity, and enlightened growth to countless visitors. Is honoured to promote Calgary to the world and host hundreds of events each year. Is responsible for promoting Calgary by working with partners to build Calgary's reputation as the destination of choice. Is committed to providing a productive, comfortable, sustainable environment to our guests and employees.


As a registered Living Wage Employer in the Province of Alberta, we are committed to paying our employees a living wage, allowing them to meet basic living needs and participate in their communities.



The Convention Centre offers a comprehensive salary and benefits program that includes life and dependent life insurance, short and long-term disability, health, and dental benefits, travel medical emergency insurance, a flexible spending account, an employee assistance program, a pension plan, flex and bonus hours, wellness programs, educational opportunities, and access to a fitness center.



Individuals interested in applying for this position can apply online with their resume, cover letter, at https://calgary-convention.com/careers/. Applicants may be asked to provide a portfolio of relevant work to assist in candidate selection. This posting will close by

4:00pm, Friday, November 14, 2025

. We thank all applicants for their interest.