Job Description

Calling all Graduates!Are you looking for an opportunity to kickstart your career with industry leading training and mentoring? If so, then look no furtherWe're looking for a Graduate Content Designer to join our Product Content team in Richmond, Canada.This Graduate role provides lots of opportunity to develop your skills and experience. You\'ll use our authoring tool, MadCap Flare, to perform basic editing tasks to start, with advancement to higher-level tasks as your product and tool experience grows.Working as a supporting member of the Product Content team, you will also grow to support a user's ability to self-service their information needs, through a combination of help content, user interface text, release notes, videos, and other means.Key Responsibilities Alongside the learning programme you will be involved in,

• Supporting department-wide initiatives like updating our content for brand and accessibility standards.
• Coordinating product-wide release notes and other projects.
• Creating and following content plans to update existing content into task-based models.
• Updating and editing content to meet our brand and accessibility standards.
• Collaborating or coordinating with other content designers on department-wide projects, such as video content.

What are we looking for?You\'ll need to be a recent graduate, ideally in a related field. We're open to people of all backgrounds, but the following skills will help you thrive in the role.

• Curious and tenacious in your quest for product knowledge.
• Love digging into software and finding all the tiny details of your features, even the bonus details nobody told you about.
• Persistent and determined when chasing down information and getting reviews.
• A people person with the soft skills to work with many types of people in a very fast-paced environment.
• Flexible to accommodate early-morning or late-night meetings, as you are part of a global business
• You write clearly and succinctly and have a knack for communicating complex ideas in simple language.
• You love words!

This role will be based from our Richmond office and is hybrid, so you will be in the office 2-3 days pre week.What you can expect from the process1. Apply online with a resume
2. Complete screening and video interview (You will receive a link to complete a video interview after applying)
3. If successful at video interview stage, you will be invited to attend an assessment centre at the end of October.
4. Successful candidates will join us in January 2025Please note that due to the high volume of application, there will be a delay in receiving a response from your video interview. We thank you for your patience.Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us atDo you want to build a career with a business and a team that really makes a difference and that cares? Do you want to deliver amazing things for our communities? Do you want to be part of something big and build your future in an inspiring and loved place to work? Come join us!Function Product DeliveryCountry CanadaOffice Location RichmondWork Place type HybridAdvert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:
Watch a video about our culture:We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at .
Learn more about DEI at Sage:

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