Job Description

Company presentation





A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
Entity and activity description
Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy. The company’s customer-centric transformation strategy aims at profitable, regular and responsible growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide. Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Air Liquide’s revenue amounted to more than 20 billion euros in 2020. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, EURO STOXX 50 and FTSE4Good indexes
Missions and Responsibilities
The Global Infrastructure & Operations Department (GIO) was created to enable high speed execution of the Group’s IT transformation projects and to run global services.

GIO is part of the Air Liquide IT legal entity. It delivers infrastructure services to our BIS (Business Information System) customers world wide.

The Americas Hub team within GIO is responsible for ensuring the delivery of all GIO services to its customers across all the Americas (through the 3 Clusters: North America, Latin America, Airgas) and their respective entities, encompassing more than 25,000 employees.

Within the GIO entity, the Business Partnership & PMO Service Line is the initial point of contact for internal Business Information System (BIS) customers seeking GIO service offerings. The services provided include demand management, IT project architecture, infrastructure project management and infrastructure merger and integrations coordination.

Within this team, the GIO Project Solution Architect ensures that GIO requirements are identified and solutioned with the GIO Service Lines (Cloud Services, Security, End-User Service etc.) within the early phases of a project. Liaising with Business Information System architects and customers, the GIO Project Solution Architect ensures smooth integration of infrastructure solutions into project solution design.

The GIO Project Solution Architect will report to the Business Partner & PMO Hub Manager in the Americas. Responsibilities Responsible for the overall project design and delivery of GIO services, the GIO Project Solution Architect is responsible for ensuring that GIO infrastructure impacts on projects and initiatives are identified and serves as the primary point of contact for GIO impact assessments and the coordination of GIO resources for IT infrastructure solutioning. Specific responsibilities include (but are not limited to) the following:
IT Infrastructure Impact Assessment
The GIO Project Solution Architect is responsible for the overall IT infrastructure impact assessment process and supports Business Information System (BIS) Enterprise Architects and GIO Demand Coordinators in ensuring that the infrastructure impacts on projects and initiatives are identified early in the project life cycle. This process includes the following:

• reviewing high level requirements with Business Information System (BIS) management and

project managers

• collaborating with BIS Architects to ensure a full understanding of the project requirements and

potential IT infrastructure impacts

• ensuring GIO representation in project architecture reviews (preliminary, summary and follow up)
• communicating upcoming projects with GIO infrastructure impacts to GIO stakeholders

Competencies and Profile

General Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or other relevant area (or equivalent experience)
• 5 - 7 years experience in IT (for example: IT strategy, IT governance, IT demand management)
• 3+ years of proven experience as a Project Manager
• Fluency in English and in French.
• Experience in a multicultural environment is an asset.

Knowledge and know-how specific to the position

• Previous experience managing projects involving integrations, infrastructure or complex technical landscapes
• Strong knowledge of customers (business, culture, needs).
• Good knowledge of ITIL.
• Familiar with the latest technologies, trends, standards, products, and applicability .
• Technical background, good grasp of IT Infrastructure solutions (Networking, Data/Cloud, Computing, etc, ...).
• Advanced proficiency in GSuite (Docs, Sheets, Slides) as well as Microsoft Excel.
• Experience with ITSM, preferably ServiceNow.

Knowledge and know-how specific to the position

• Strong knowledge of products / service sold
• Ability to build adequate commercial proposals and associated SLA

Critical competencies

• Ability to communicate with all levels of Management in order to gather required data in a timely manner as well as present relevant information when required.
• Works safely and complies with Air Liquide policies and procedures.
• Ability to effectively manage crisis situations and work in high pressure environments.
• Ability to deal with changing environments.
• Ability to work autonomously, in a remote environment within a matrix organization of a large multinational company.
• Ability to function in a team environment with extensive flexibility and limited supervision; must be a driven self-motivator.
• Analytical and solutions oriented with the ability to solve complex problems, providing detailed insight, constructive criticism
• Ability to lead technical discussions with customers and internal teams, status meetings and briefing sessions. Demonstrated ability to communicate effectively and confidently at all levels (i.e. in detail with technical teams and present summaries with senior management)
• Demonstrated evidence of influencing positive change within your environment and implementing service delivery metrics and reporting capabilities
• Ability to promote teamwork and a cooperative work environment.
• Strong financial acumen and understanding of project and enterprise budgeting processes
• Customer and Service Oriented;
• Strong listening and dialogue skills to understand needs and problems encountered by users
• Proven interpersonal, analytical, presentation, communication, and organizational skills

At Air Liquide, we value the health and safety of our customers, patients and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19 and all future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status.
Job Reference: CA05720