Job Description

Qui nous sommes Centurion Asset Management Inc. est un chef de file reconnu dans le secteur des placements et l\'industrie de la gestion immobili\xc3\xa8re. Fournissant des investissements et des logements de qualit\xc3\xa9 \xc3\xa0 tous ses clients, notre \xc3\xa9quipe exp\xc3\xa9riment\xc3\xa9e de plus de 280 employ\xc3\xa9s est un \xc3\xa9l\xc3\xa9ment essentiel du succ\xc3\xa8s de Centurion depuis 2003. Centurion Apartment Real Estate Investment Trust (\xc2\xab FPI \xc2\xbb) poss\xc3\xa8de plus de 11 000 appartement multifamilial unit\xc3\xa9s et logement \xc3\xa9tudiant des lits dans 28 villes du Canada et des \xc3\x89tats-Unis. Depuis le premier jour, notre objectif est de fournir aux r\xc3\xa9sidents et \xc3\xa0 leurs familles des maisons propres, s\xc3\xbbres et confortables. Le FPI offre aux investisseurs la possibilit\xc3\xa9 d\'investir dans un portefeuille diversifi\xc3\xa9 d\'appartements locatifs et de r\xc3\xa9sidences \xc3\xa9tudiantes, ainsi que des placements hypoth\xc3\xa9caires et en actions dans des d\xc3\xa9veloppements immobiliers, partout au Canada et aux \xc3\x89tats-Unis, et de participer aux profits qui en r\xc3\xa9sultent. Centurion Financial Trust (\xc2\xab CFiT \xc2\xbb) est une fiducie ax\xc3\xa9e sur le revenu et la croissance qui investit dans un portefeuille diversifi\xc3\xa9 de placements de dette qui comprend, mais sans s\'y limiter, les hypoth\xc3\xa8ques, les d\xc3\xa9veloppements immobiliers opportunistes et la dette des entreprises. Les investisseurs regroupent leurs fonds pour investir dans des opportunit\xc3\xa9s de pr\xc3\xaats hypoth\xc3\xa9caires et de cr\xc3\xa9dit ax\xc3\xa9s sur la croissance et participent aux rendements des revenus d\'int\xc3\xa9r\xc3\xaats et au b\xc3\xa9n\xc3\xa9fice net des capitaux propres.
Notre mission Notre mission est d\'\xc3\xaatre recherch\xc3\xa9 en tant que gestionnaire d\'actifs alternatifs de premier plan, r\xc3\xa9put\xc3\xa9 et multidisciplinaire; capitaliser sur les opportunit\xc3\xa9s de strat\xc3\xa9gies d\'investissement nouvelles et passionnantes qui r\xc3\xa9pondent \xc3\xa0 notre mission envers les investisseurs; et d\'embrasser le changement, l\'exp\xc3\xa9rimentation, l\'innovation et l\'apprentissage de l\'\xc3\xa9chec pour apporter des am\xc3\xa9liorations continues qui conduisent notre succ\xc3\xa8s et nous maintiennent en avance sur nos concurrents.
Nos valeurs Nos valeurs fondamentales peuvent \xc3\xaatre r\xc3\xa9sum\xc3\xa9es par l\'acronyme RISE: Respect de nos Investisseurs, R\xc3\xa9sidents, Coll\xc3\xa8gues, Partenaires et Communaut\xc3\xa9s; Int\xc3\xa9grit\xc3\xa9 dans tout ce que nous faisons, faisant preuve de sinc\xc3\xa9rit\xc3\xa9, d\'honn\xc3\xaatet\xc3\xa9 et de la volont\xc3\xa9 de bien faire les choses; Simplicit\xc3\xa9 sans pr\xc3\xa9tention ni tracas, pleine de valeur et de bon sens; et l\'Excellence en offrant \xc3\xa0 tous nos Clients et Partenaires des produits et des services d\'une qualit\xc3\xa9 exceptionnelle, ainsi qu\'en offrant \xc3\xa0 nos Employ\xc3\xa9s un excellent lieu de travail.
Pourquoi les employ\xc3\xa9s veulent travailler avec nous Nous offrons un environnement inclusif o\xc3\xb9 tous les employ\xc3\xa9s sont valoris\xc3\xa9s et soutenus. Au fil des ans, nous avons d\xc3\xa9velopp\xc3\xa9 une culture de travail o\xc3\xb9 le potentiel de chaque employ\xc3\xa9 est maximis\xc3\xa9 et o\xc3\xb9 chacun a une chance \xc3\xa9gale de croissance. Pour certains r\xc3\xb4les, nous offrons de nombreux avantages, notamment: Forfaits de r\xc3\xa9compenses totales concurrentiels; R\xc3\xa9gime d\'avantages sociaux complet, y compris les soins m\xc3\xa9dicaux, dentaires et de la vue; Horaires flexibles de la semaine de travail; Politique de vacances bas\xc3\xa9e sur l\'anciennet\xc3\xa9; Programmes d\'heures d\'\xc3\xa9t\xc3\xa9 et de vacances; Acad\xc3\xa9mie d\'apprentissage Centurion; Opportunit\xc3\xa9s de croissance; Politique de remboursement de l\'\xc3\xa9ducation; Programme d\'encadrement; Programme de r\xc3\xa9f\xc3\xa9rence des employ\xc3\xa9s; Postes de travail ergonomiques \xc3\xa9quip\xc3\xa9s de bureaux debout; Adh\xc3\xa9sion \xc3\xa0 un gymnase \xc3\xa0 prix r\xc3\xa9duit; Plateformes de communication interne \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise; Opportunit\xc3\xa9s de b\xc3\xa9n\xc3\xa9volat pour les employ\xc3\xa9s; R\xc3\xa9unions trimestrielles \xc3\xa0 l\'\xc3\xa9chelle de l\'entreprise et rencontres sociales; programme d\'innovation des employ\xc3\xa9s; et carte de r\xc3\xa9duction d\'entreprise.
Survol Relevant du directeur, Op\xc3\xa9rations r\xc3\xa9sidentielles, le gestionnaire immobilier junior est responsable de la gestion professionnelle, de l\'administration et de la location d\'un portefeuille de propri\xc3\xa9t\xc3\xa9s locatives r\xc3\xa9sidentielles \xc3\xa0 Gatineau, QC.
Le gestionnaire immobilier junior est responsable de la gestion de toutes les ressources, contrats, outils et fournitures connexes pour s\'assurer que Centurion Asset Management Inc. | Les actifs immobiliers de Centurion Property Associates Inc. sont g\xc3\xa9r\xc3\xa9s de mani\xc3\xa8re efficace et efficiente conform\xc3\xa9ment aux normes \xc3\xa9tablies et dans les limites des budgets \xc3\xa9tablis.
Responsabilit\xc3\xa9
D\xc3\xa9veloppement des relations D\xc3\xa9velopper et favoriser des relations positives avec les parties prenantes internes et externes. Assurer une r\xc3\xa9solution proactive et rapide des probl\xc3\xa8mes de performance du personnel, de l\'entrepreneur, du fournisseur et du consultant.
Service \xc3\xa0 la client\xc3\xa8le Traiter avec professionnalisme et courtoisie toutes les demandes, commentaires, plaintes ou pr\xc3\xa9occupations des r\xc3\xa9sidents. Veiller \xc3\xa0 ce qu\'un niveau \xc3\xa9lev\xc3\xa9 de satisfaction des r\xc3\xa9sidents soit atteint gr\xc3\xa2ce \xc3\xa0 une attention constante et coh\xc3\xa9rente \xc3\xa0 la vision, \xc3\xa0 la mission et aux valeurs de Centurion. Promouvoir un fort sentiment de communaut\xc3\xa9.
Op\xc3\xa9rations en cours Exploiter les propri\xc3\xa9t\xc3\xa9s conform\xc3\xa9ment aux attentes du contrat de gestion et aux budgets annuels approuv\xc3\xa9s. \xc3\x8atre responsable de s\'assurer que toutes les politiques et proc\xc3\xa9dures de Centurion Property Associates sont respect\xc3\xa9es ; motiver et d\xc3\xa9velopper constamment le personnel du site, en g\xc3\xa9rant les performances selon les normes \xc3\xa9tablies. Autoriser les bons de travail et les bons de commande dans les limites approuv\xc3\xa9es, en tenant compte des d\xc3\xa9penses cumul\xc3\xa9es depuis le d\xc3\xa9but de l\'ann\xc3\xa9e et des budgets annuels approuv\xc3\xa9s. Examiner et approuver les factures conform\xc3\xa9ment aux politiques et proc\xc3\xa9dures standard. Examiner et approuver les nouveaux baux selon les crit\xc3\xa8res d\'approbation \xc3\xa9tablis. Assurer la perception en temps opportun des loyers ; initier un suivi l\xc3\xa0 o\xc3\xb9 les paiements ne sont pas effectu\xc3\xa9s et initier et s\'occuper des affaires juridiques et de recouvrement au besoin. Examinez et \xc3\xa9valuez en permanence les tarifs du march\xc3\xa9 pour chaque propri\xc3\xa9t\xc3\xa9, en vous assurant que les revenus sont maximis\xc3\xa9s dans un environnement concurrentiel. Effectuez des inspections r\xc3\xa9guli\xc3\xa8res des sites des propri\xc3\xa9t\xc3\xa9s, y compris les appartements vacants, les parties communes des b\xc3\xa2timents et les op\xc3\xa9rations de l\'usine, afin d\'identifier les opportunit\xc3\xa9s, et signalez rapidement toute pr\xc3\xa9occupation ou anomalie \xc3\xa0 la gestion des biens et des actifs. S\'assurer que l\'entretien pr\xc3\xa9ventif est planifi\xc3\xa9 et termin\xc3\xa9. Fixer et surveiller les objectifs de performance et de qualit\xc3\xa9 pour la maintenance du site; suivre l\'ex\xc3\xa9cution des contrats de service. Veiller au respect de toutes les l\xc3\xa9gislations, y compris, mais sans s\'y limiter: la Loi sur la location \xc3\xa0 usage d\'habitation, la Loi sur les relations de travail, le Code de pr\xc3\xa9vention des incendies et la Loi sur la sant\xc3\xa9 et la s\xc3\xa9curit\xc3\xa9 au travail. Accomplir d\'autres t\xc3\xa2ches assign\xc3\xa9es.
Administration et rapports Remplir les rapports d\'exploitation et financiers requis, y compris les rapports mensuels d\xc3\xa9taill\xc3\xa9s sur les propri\xc3\xa9t\xc3\xa9s et l\'analyse des \xc3\xa9carts. Remplir les rapports hebdomadaires de disponibilit\xc3\xa9 et de trafic, au besoin. \xc3\x89laborer et remettre des re-pr\xc3\xa9visions trimestrielles et des budgets annuels selon les \xc3\xa9ch\xc3\xa9anciers \xc3\xa9tablis ; aider le directeur des services techniques et les gestionnaires de projet \xc3\xa0 pr\xc3\xa9parer les budgets d\'immobilisations, y compris l\'\xc3\xa9laboration de plans d\'immobilisations quinquennaux pour chaque site. Maintenir un espace de bureau ordonn\xc3\xa9, y compris le classement appropri\xc3\xa9 de toute la documentation et de la correspondance en copie papier et \xc3\xa9lectronique. Aider \xc3\xa0 toute analyse et \xc3\xa0 tout rapport de gestion des actifs, au besoin. Examiner et approuver les d\xc3\xa9penses mensuelles du surintendant, en veillant \xc3\xa0 l\'exactitude du formulaire de d\xc3\xa9penses. Remplir tout autre rapport conforme aux exigences du contrat de gestion immobili\xc3\xa8re.
Gestion de projets d\'immobilisations Examiner les appartements au moment du roulement et pr\xc3\xa9parer une port\xc3\xa9e des travaux conforme aux normes de r\xc3\xa9novation \xc3\xa9tablies. Inspecter les appartements r\xc3\xa9nov\xc3\xa9s \xc3\xa0 la fin et assurer le suivi pour s\'assurer que tous les \xc3\xa9l\xc3\xa9ments d\xc3\xa9fectueux sont trait\xc3\xa9s en temps opportun et que le r\xc3\xa9sident est satisfait. Assister le directeur des services techniques dans la mise en \xc5\x93uvre et la gestion des travaux annuels de d\xc3\xa9penses en immobilisations sur chaque site. Pr\xc3\xa9parer tous les avis de capital qui doivent \xc3\xaatre affich\xc3\xa9s sur place pour approbation par le directeur, Gestion des immobilisations et innovation.
Gestion des risques Assurer la conformit\xc3\xa9 continue avec les codes, les normes techniques de s\xc3\xa9curit\xc3\xa9 et la l\xc3\xa9gislation en vigueur. Aider \xc3\xa0 la r\xc3\xa9solution efficace et rapide des ordres de travail municipaux et provinciaux. En coop\xc3\xa9ration avec les entit\xc3\xa9s d\'assurance, aider \xc3\xa0 la r\xc3\xa9alisation des \xc3\xa9valuations des risques trimestrielles ou annuelles, les int\xc3\xa9grer dans la planification des immobilisations ou des op\xc3\xa9rations et les mettre en \xc5\x93uvre au besoin pour att\xc3\xa9nuer les risques.
Exigences

• Une passion pour l\'excellence dans la prestation de service \xc3\xa0 la client\xc3\xa8le;
• Une exp\xc3\xa9rience d\'au moins 3 \xc3\xa0 5 ans en gestion immobili\xc3\xa8re est requise; Exp\xc3\xa9rience en op\xc3\xa9rations multi-r\xc3\xa9sidentielles avec un portefeuille national consid\xc3\xa9r\xc3\xa9 comme un atout;
• Comp\xc3\xa9tences exceptionnelles en communication \xc3\xa9crite et orale;
• Excellentes comp\xc3\xa9tences organisationnelles avec une forte capacit\xc3\xa9 \xc3\xa0 effectuer plusieurs t\xc3\xa2ches \xc3\xa0 la fois;
• Solides comp\xc3\xa9tences interpersonnelles;
• Excellente ma\xc3\xaetrise des produits MS Office : Word, Excel, PowerPoint;
• Soucieux des d\xc3\xa9tails; capable de r\xc3\xa9soudre des probl\xc3\xa8mes en utilisant des faits, un raisonnement solide et du bon sens;
• Pens\xc3\xa9e avant-gardiste avec une capacit\xc3\xa9 \xc3\xa0 d\xc3\xa9velopper des solutions strat\xc3\xa9giques cr\xc3\xa9atives aux probl\xc3\xa8mes;
• Solides comp\xc3\xa9tences de suivi avec la capacit\xc3\xa9 de r\xc3\xa9soudre efficacement les probl\xc3\xa8mes difficiles en temps opportun; et
• Exp\xc3\xa9rience avec les syst\xc3\xa8mes de gestion immobili\xc3\xa8re Yardi consid\xc3\xa9r\xc3\xa9e comme un atout.

Nous remercions tous les candidats de leur int\xc3\xa9r\xc3\xaat pour Centurion. Cependant, en raison du volume de candidats que nous recevons, seuls les candidats s\xc3\xa9lectionn\xc3\xa9s pour un entretien seront contact\xc3\xa9s.
Centurion Asset Management Inc. | Centurion Property Associates Inc. est un employeur inclusif et offrant des chances \xc3\xa9gales. Si vous avez besoin d\'un logement pour personnes handicap\xc3\xa9es pour participer au processus de recrutement, veuillez nous envoyer un courriel. Nous r\xc3\xa9pondrons \xc3\xa0 vos besoins en vertu du Code des droits de la personne de l\'Ontario et du Qu\xc3\xa9bec.
Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion\xe2\x80\x99s success since 2003. Centurion Apartment Real Estate Investment Trust (\xe2\x80\x9cREIT\xe2\x80\x9d) owns more than 11,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (\xe2\x80\x9cCFiT\xe2\x80\x9d) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.
Our Mission Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.
Our Values Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.
Why Employees Want to Work with Us We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.
Overview
Reporting to the Director, Residential Operations, the Junior Property Manager is responsible for the professional management, administration and leasing for a portfolio of residential rental properties in Gatineau, QC.
The Junior Property Manager is accountable for the management of all related resources, contracts, tools and supplies to ensure Centurion Asset Management Inc. | Centurion Property Associates Inc. real property assets are effectively and efficiently managed to established standards and within established budgets.
Responsibilities
Relationship Development
Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of staff, Contractor, Vendor, and Consultant performance issues.
Customer Service
Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion\xe2\x80\x99s Vision, Mission and Values. Promote a strong sense of community.
Ongoing Operations
Operate properties consistent with the expectations of the management contract and approved annual budgets. Be responsible for ensuring all Centurion Property Associates\xe2\x80\x99 policies and procedures are adhered to; constantly motivate and develop site staff, managing performance to established standards. Authorize Work Orders and Purchase Orders to approved limits, being cognizant of year-to-date expenditure and approved annual budgets. Review and approve invoices according to standard policies and procedures. Review and approve new leases according to established approval criteria. Ensure the timely collection of rent; initiate follow-up where payments are not made and initiate and attend to legal and collection as required. Continually review and evaluate the market rates for each property, ensuring revenues are optimized in the competitive environment. Complete regular site inspections of properties including vacant apartments, building common areas and plant operations to identify opportunities, and report any concerns or deficiencies promptly to Property and Asset Management. Ensure preventative maintenance is scheduled and completed. Set and monitor performance and quality targets for site maintenance; monitor service contract performance. Ensure compliance with all legislation, including but not limited to: the Residential Tenancies Act, Labour Relations Act, Fire Code and Occupational Health and Safety Act. Complete other tasks as assigned.
Administration and Reporting
Complete required operating and financial reporting including detailed monthly property reports and variance analysis. Complete weekly availability and traffic reporting as required. Develop and remit quarterly re-forecasts and annual budgets according to established timelines; assist the Director, Technical Services and Project Managers with preparation of capital budgets including the development of five year capital plans for each site. Maintain an orderly office area, including proper filing of all hard and soft copy documentation and correspondence. Assist with any Asset Management analysis and reporting as required. Review and approve monthly Superintendent expenses, ensuring accuracy of the Expense Form. Complete any other reporting consistent with requirements of the property management contract.
Capital Project Management
Review apartments at turnover and prepare a scope of work consistent with established renovation standards. Inspect renovated apartments at completion and follow-up to ensure any/all deficient items are addressed in timely manner and the Resident is satisfied. Assist the Director, Technical Services with the implementation and management of annual capital expenditure work at each site. Prepare all capital notices that are to be posted on site for approval by the Director, Fixed Asset Management and Innovation.
Risk Management
Ensure ongoing compliance with current codes, technical safety standards and legislation. Assist with effective and prompt resolution of municipal and provincial work orders. In cooperation with insurance entities, assist with the completion of quarterly or annual risk assessments, incorporate into capital or operations planning and implement as required to mitigate risk.
Requirements

• A passion for excellence in customer service delivery;
• Minimum 3-5 years property management experience is required; Multi-Residential operations experience with a national portfolio considered an asset;
• Exceptional written and oral communication skills;
• Excellent organizational skills with a strong ability to multi-task;
• Strong interpersonal skills;
• Strong command of MS Office products: Word, Excel, PowerPoint;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to issues;
• Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and
• Experience with Yardi property management systems considered an asset.

We thank all applicants for their interest in Centurion however, due to the volume of applicants we receive, only those selected for interview will be contacted.
Centurion is an inclusive and equal opportunity Employer committed to creating a positive, supportive and inclusive environment for all Employees. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the Ontario Human Rights Code and all other applicable provincial rules and regulations, Centurion will provide accommodations throughout the recruitment and selection process to applicants with disabilities, as requested.