General Manager Resort

Northwest Territories - Whitehorse, YT, Canada

Job Description

Summary
Lead the launch of a landmark destination in Northern Canada - A rare opportunity has emerged to be part of one of the most ambitious new resort developments in Canada, located just outside Whitehorse in the heart of the Yukon wilderness. This upper-upscale, all-season destination will offer a truly unique guest experience-combining the rugged beauty and adventure of the North with thoughtfully designed accommodations, elevated culinary offerings, and curated outfitter experiences.
The property will include luxury hotel rooms, short-term rental homes and condos, glamping cabins, an 80-seat gastro pub, and an Adventure & Outfitter Centre. With the first elements opening in mid-2025 and the full resort launching in Spring 2026, the vision is to create a world-class retreat where guests can unwind, explore, and reconnect with nature in a setting that balances authenticity with comfort. The resort is now seeking a General Manager to lead its pre-opening and ongoing operations. This is a pivotal leadership role for a resort management professional who thrives in dynamic environments and brings a hands-on approach to building high-performing teams and unforgettable guest experiences. The ideal candidate will be a strong operator with pre-opening experience, exceptional food and beverage knowledge, and a deep appreciation for destination hospitality.
Contact Carmen MacKeage at or submit your resume in confidence below.
Description
Lead all pre-opening activities including recruitment, training, operational planning, and guest experience strategy
Oversee day-to-day resort operations including lodging, food & beverage, adventure/outfitter services, and guest services
Build, mentor, and support a high-performing, cross-functional team
Partner with ownership on budgeting, forecasting, and overall business strategy
Champion a hands-on leadership approach that emphasizes service excellence, team collaboration, and operational efficiency
Collaborate with tourism and marketing partners to elevate the property's visibility and brand
Ensure full compliance with health, safety, and licensing regulations
Requirements
Proven experience as a General Manager in a full-service or resort environment (required)
Pre-opening experience launching hospitality properties (required)
Strong operational knowledge of food and beverage service, with the ability to lead a new restaurant opening
Experience managing operations in remote, seasonal, or destination markets
Demonstrated ability to hire, lead, and develop diverse and geographically dispersed teams
Familiarity with luxury or upper-upscale hospitality standards and guest expectations
Experience working with ownership groups, asset managers, and investors
Strong financial acumen, including budget creation, cost control, forecasting, and P&L management
Excellent communication skills, both written and verbal, with the ability to build internal alignment and community partnerships
Post-secondary education in hospitality or a related field (preferred)
Valid driver's license and ability to relocate full-time to the Yukon
Corporate Culture
Lead one of Canada's most exciting new resort developments
Be part of a passionate ownership group and play a key role in shaping the property's culture and guest experience
Live and work in one of the most stunning natural environments in the country
Competitive compensation and relocation support
Position Type
Permanent

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Job Detail

  • Job Id
    JD2457305
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Northwest Territories - Whitehorse, YT, Canada
  • Education
    Not mentioned