Game Master

Calgary, AB, Canada

Job Description

Job Summary Escape60 Calgary is looking to expand our team! Who are we looking for? A person that is reliable and wants to work in a small business environment, we are looking for someone that fits our company culture. Job Responsbilities/Skills:
  • Game masterings for escape rooms
  • Reset of rooms
  • Ensure player satisfaction by responding timely and accurately to player?s complaints and disputes.
  • Control the experience of the customer by giving clues to help with the puzzles
  • Watch multiple rooms
  • Clear Communication
  • Deductive logic - able to assess where the customers are in their experience/game,
  • Time management
  • Enthusiasm when getting customers to and from room
  • Positive reinforcement towards customers during their experience (i.e. listening)
  • Troubleshooting technology
  • Adapting to unforseen gameplay issues
  • Ensure that guests are adhering to our rules (no cellphones, etc.)
  • Quarterback the schedule - communicate to other staff members about upcoming experiences throughout the evening, i.e. staying on schedule
  • Briefing
  • Ability to problem solve
Key Qualifications:
  • Excellent customer service skills
  • Positive and energetic attitude
  • Ability to Multi Task more than 1 game at once.
  • Organized and respectful
  • Great communication skills (verbal and written)
  • Personable, able to peak customers interest to their game setting
  • Reliable
  • Team player
  • Computer savvy
  • Willing to learn
Job Type / Category Shift Hours - must be available for Friday, Saturday & Sunday shifts. Company Profile www.escape60.ca Job Types: Full-time, Part-time
Part-time hours: 30-40 per week Salary: $15.00-$40.00 per hour Benefits:
  • Tuition reimbursement
Schedule:
  • 8 hour shift
  • Evening shift
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Tips
Licence/Certification:
  • AGLC Proserve (preferred)
Shift availability:
  • Night Shift (required)
Work Location: In person Expected start date: 2023-06-01

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Job Detail

  • Job Id
    JD2170631
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, Canada
  • Education
    Not mentioned