Job SummaryEscape60 Calgary is looking to expand our team!
Who are we looking for?
A person that is reliable and wants to work in a small business environment, we are looking for someone that fits our company culture.
Job Responsbilities/Skills:
Game masterings for escape rooms
Reset of rooms
Ensure player satisfaction by responding timely and accurately to player?s complaints and disputes.
Control the experience of the customer by giving clues to help with the puzzles
Watch multiple rooms
Clear Communication
Deductive logic - able to assess where the customers are in their experience/game,
Time management
Enthusiasm when getting customers to and from room
Positive reinforcement towards customers during their experience (i.e. listening)
Troubleshooting technology
Adapting to unforseen gameplay issues
Ensure that guests are adhering to our rules (no cellphones, etc.)
Quarterback the schedule - communicate to other staff members about upcoming experiences throughout the evening, i.e. staying on schedule
Briefing
Ability to problem solve
Key Qualifications:
Excellent customer service skills
Positive and energetic attitude
Ability to Multi Task more than 1 game at once.
Organized and respectful
Great communication skills (verbal and written)
Personable, able to peak customers interest to their game setting
Reliable
Team player
Computer savvy
Willing to learn
Job Type / Category
Shift Hours - must be available for Friday, Saturday & Sunday shifts.
Company Profile
www.escape60.ca
Job Types: Full-time, Part-time Part-time hours: 30-40 per week
Salary: $15.00-$40.00 per hour
Benefits:
Tuition reimbursement
Schedule:
8 hour shift
Evening shift
Monday to Friday
Weekend availability
Supplemental pay types:
Tips
Licence/Certification:
AGLC Proserve (preferred)
Shift availability:
Night Shift (required)
Work Location: In person
Expected start date: 2023-06-01
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