Job Description

About the Company

HEYTEA, the originator of New Style Tea, was founded in a small alley called Jiangbianli in China. Starting from a 30-square-meter shop, HEYTEA revolutionized tea by introducing the original Cheese Tea, combining high-quality ingredients and a fresh modern take on traditional Eastern tea. Committed to creating products that inspire and bring a sense of zen, HEYTEA has sparked a global movement for new-style tea enthusiasts. Each cup embodies inspiration and innovation, sharing the brand's passion for redefining tea culture.

Work Location:

Eaton Centre - 220 Yonge St, Toronto, ON M5B 2H1

Key Responsibilities

Prepare and serve a variety of bubble tea drinks, including those made with fruits, milk, tea, tapioca pearls, and other creative toppings, following established recipes and quality standards. Ensure the correct ingredients and proportions are used for each drink, including tea, milk, fresh fruits, tapioca pearls, and other toppings. Maintain cleanliness and organization of the barista station, including prepping ingredients (e.g., cutting fruits) and cleaning equipment. Provide excellent customer service by greeting customers, taking orders, and offering recommendations. Assist in inventory management, ensuring all ingredients (including fruits) and supplies are stocked and stored properly. Adhere to company health and safety regulations, ensuring a safe and clean environment for customers and staff. Handle cash and process transactions accurately and efficiently. Assist in training new team members on drink preparation and operational procedures. Stay updated on new menu items, seasonal specials, and promotions to enhance the customer experience. Perform other duties as assigned by the store manager or supervisor.

Qualifications

Prior experience in quick-service, food service, or retail (1-3 years preferred). Strong teamwork and communication skills. Excellent customer service and problem-solving abilities. Ability to work in a fast-paced environment. Ability to work flexible hours, including weekends and holidays. Must be able to stand for extended periods and perform basic lifting as required.

(Considered a strong asset)

Valid Food Handler Certificate

(Considered a strong asset)

Experience in bubble tea, cafe, or similar F&B environments

(Considered a strong asset)

Multilingual abilities (e.g., English, Mandarin, Cantonese)

Equal Opportunity Statement

Heytea Canada is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any accommodation during the recruitment process, please let us know -- we are happy to support you.

Job Types: Full-time, Part-time, Permanent

Pay: From $17.60 per hour

Expected hours: 20 - 48 per week

Benefits:

Company events Discounted or free food Flexible schedule Paid time off
Application question(s):

What is your earliest possible start date?
Experience:

F&B: 1 year (preferred)
Language:

Chinese (preferred)
Licence/Certification:

Food Handler Certification (preferred)
Work Location: In person