Job Description

Join Our Team! Front Desk Agent (Full-Time) - Bilingual (French & English)

Location:

Best Western Plus Bathurst Hotel & Suites

Position:

Full-Time Front Desk Agent

Languages:

Bilingual (French & English) required

Are you a people person who loves creating exceptional guest experiences? Do you enjoy a dynamic work environment where every day brings new opportunities to shine? If so, we want YOU to join our award-winning team at the

Best Western Plus Bathurst Hotel & Suites!

What You'll Do:

Be the friendly face that welcomes and assists guests during check-in/check-out. Answer phone calls, manage reservations, and handle guest inquiries with professionalism. Provide top-notch customer service by anticipating guest needs and solving issues promptly. Collaborate with other departments to ensure seamless guest stays. Handle payments and complete basic administrative tasks.

What We're Looking For:

Bilingual in French & English (spoken and written) - a must! Exceptional communication and interpersonal skills. A positive attitude, strong work ethic, and the ability to multitask. Flexibility to work various shifts (days, evenings, weekends, and holidays). Experience in customer service, hospitality, or front desk roles is an asset, but we'll train the right candidate!

Why Join Us?

Competitive wages with opportunities for growth. Comprehensive training and supportive team environment. Employee discounts for stays at Best Western properties worldwide. Be part of a dynamic, award-winning team that values your hard work!

How to Apply:

If you're ready to kickstart or advance your hospitality career, send your

resume and cover letter

to posting link or apply in person at

Best Western Plus Bathurst Hotel & Suites, 150 Main Street, Bathurst, NB.

We can't wait to meet you and see what you bring to our team!

Rejoignez Notre Equipe! Agent de la Reception (Poste Temps Plein) - Bilingue (Francais & Anglais)

Lieu :

Best Western Plus Bathurst Hotel & Suites

Poste :

Agent de la reception a temps plein

Langues :

Bilingue (Francais & Anglais) requis

Aimez-vous travailler avec le public et creer des experiences exceptionnelles pour les clients? Vous cherchez un environnement dynamique ou chaque jour vous apporte de nouvelles opportunites? Si oui, nous voulons VOUS dans notre equipe primee au

Best Western Plus Bathurst Hotel & Suites!

Vos Responsabilites :

Accueillir chaleureusement les clients pour le check-in/check-out. Repondre aux appels telephoniques, gerer les reservations et traiter les demandes des clients avec professionnalisme. Offrir un service client exceptionnel en anticipant les besoins des clients et en resolvant les problemes rapidement. Collaborer avec les autres departements pour assurer un sejour sans souci aux clients. Gerer les paiements et effectuer des taches administratives de base.

Profil Recherche :

Bilingue en francais et anglais (parle et ecrit) - obligatoire! Competences exceptionnelles en communication et en service client. Attitude positive, sens de l'organisation et capacite a gerer plusieurs taches a la fois. Disponibilite pour travailler des quarts variables (jours, soirs, fins de semaine et jours feries). Experience en service client, hotellerie ou role de reception est un atout, mais nous formerons la bonne personne!

Pourquoi Nous Rejoindre?

Salaire concurrentiel avec possibilites d'avancement. Formation complete et environnement d'equipe encourageant. Rabais employes pour les hotels Best Western dans le monde entier. Joignez-vous a une equipe dynamique qui valorise votre travail acharne!

Comment Postuler :

Si vous etes pret(e) a debuter ou a faire avancer votre carriere en hotellerie, envoyez votre

CV et lettre de motivation

a [inserer courriel ou lien d'application] ou presentez-vous en personne au

Best Western Plus Bathurst Hotel & Suites, 150 rue Main, Bathurst, NB.

Nous avons hate de vous rencontrer et decouvrir ce que vous apporterez a notre equipe!

Job Types: Full-time, Permanent

Expected hours: 28 - 44 per week

Benefits:

Dental care Employee assistance program Extended health care Flexible schedule Life insurance On-site gym On-site parking Vision care
Experience:

Customer service: 1 year (preferred)
Work Location: In person