Job Description

The role of the Body Care Consultant / CSR is to provide excellent customer service, maintain the appearance of the sales floor, and contribute to a positive and productive working / shopping environment.
Responsibilities:

• Approach customers and provide confident, friendly, and informative customer service
• Accurately and quickly ring through purchases
• Prioritize and carry out tasks on daily To Do lists
• Stocking and receiving when necessary as per departmental policy and procedures
• Attend trainings and keep up-to-date on product knowledge
• Attend staff meeting and keep up-to-date on department changes
• Observe all policies and procedures concerning the store operations, Body Care department, and health & safety
• Adheres to and enforces the operational store policies and procedures, health & safety policies and procedures, the Occupational Health and Safety Act, and Standards Compliance procedures.
• Any other duties as required by the manager or the supervisor on duty

Skills, Knowledge and Experience:

• Previous customer service / retail experience
• Previous experience working in a natural health retail environment an asset
• Knowledge of body care and/or cosmetic products in the natural health industry.
• Experience in working with make-up, hair care, essential oils and/or other esthetic fields is an asset
• Ability to communicate effectively within the department
• Ability to work and collaborate with other employees and management, as well as being able to work independently
• Demonstrate good work ethic and initiative, contributing to a supportive and friendly work environment

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs. Only those candidates who are shortlisted will be contacted for an interview. Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.