Job Description

Job Summary

We are looking for someone who is ready to be our friendly face to the community and our positive first impression. The ideal candidate will be personable, have a positive attitude and be able to reflect the high-quality patient care and dental work that we deliver. The candidate needs to be organized, independent, have great communication skills and understand the importance of carrying the positive patient experience through to the end. Dental experience is a must.

Hours are Monday through Thursday from 7:45 to 4:00 and occasional Fridays from 7:45-1:00. No evenings, weekends or statutory holidays.

Duties

Manage patient scheduling and appointments using electronic dental records systems such as Gold. Ensure accurate and timely documentation of patient information and medical history. Handle incoming calls, respond to inquiries, and provide excellent customer service to patients. Collaborate with healthcare providers to facilitate effective communication within the office. Maintain confidentiality of patient records and comply with HIPAA regulations. Support billing processes by verifying insurance information and processing payments. Perform general administrative tasks such as filing, data entry, and maintaining office organization.

Requirements

Proven experience in an administrative role within a dental office setting required. Familiarity with Gold Dental Software is highly desirable. Strong understanding of dental terminology to assist in effective communication. Proficient in using office phone systems and other standard office equipment. Excellent organizational skills with attention to detail and the ability to multitask effectively. Strong interpersonal skills with a focus on providing exceptional customer service. Ability to work collaboratively within a team environment while also being self-motivated.
If you have a passion for Dental Administration, possess the required skills and would like to work in a small office with excellent hours, we encourage you to apply!

Job Type: Full-time

Expected hours: 32 - 38 per week

Work Location: In person