Job Description

Job Summary

We are seeking a highly organized and proactive Front Office Manager to oversee the daily operations of our front office and team. This role is essential in ensuring a smooth and efficient workflow, providing exceptional customer service, and maintaining a welcoming environment for patients. The ideal candidate will have a strong background in dental office management, with experience in supervising staff and managing administrative tasks.

Duties

Manage the front office operations, including patient scheduling, billing, and record management. Ensure high standards of service and efficiency. Oversee the use of Tracker software for patient records and appointment scheduling. Maintain electronic medical records (EMR) systems to ensure accuracy and compliance with regulations. Manage staffing needs, employee relations, and contribute to performance evaluations. Assist in budgeting processes to optimize operational costs while maintaining quality service. Provide support for patients by addressing inquiries, resolving issues, and ensuring a positive experience. Coordinate with clinical staff to ensure seamless communication between front office and clinical operations.

Skills

Proficient in Tracker or similar dental practice management software. Previous experience in a dental office setting is highly desirable. One year dental experience preferred. Assistants welcome. Demonstrated supervisory experience with the ability to lead a team effectively. Excellent communication skills with a focus on customer service excellence. Join our collaborative, no drama team where you will play a vital role in enhancing patient care while leading an exceptional front office team! We are an established multi generation Dental Office providing all disciplines of dental care to the GTA.
Job Type: Full-time

Pay: $29.00-$39.00 per hour

Expected hours: 28 - 38 per week

Benefits:

Dental care Extended health care
Work Location: In person