Full time office manager position in desirable Nelson, BC!
Duties
Uphold our office's core values of respect, knowledge, and accountability
Oversee day-to-day operations and ensure we are meeting quality and time standards
Coordinate exceptional patient care with our Front Desk Lead and Owner Optometrist
Assist full time staff with routine front desk duties such as booking appointments, answering phones, running insurance, selling glasses and contact lenses
Accounts receivable and insurance
Coordination with suppliers
Supervise front desk staff, providing training and support as needed
Skills
Excellent phone etiquette and communication skills
Strong customer service skills with a friendly, professional demeanor
Minimum 1 year experience in an optical setting
Minimum 5 years experience in retail or customer service
Ability to handle stressful situations calmly and effectively
Strong organizational skills with attention to detail
Leadership qualities to supervise and motivate front desk staff
Job Type: Full-time
Pay: $22.00-$32.00 per hour
Expected hours: 30 - 40 per week
Benefits:
On-site parking
Profit sharing
Vision care
Wellness program
Application question(s):
Which of the following prescriptions have astigmatism?
a) -6.00DS
b) +1.00 -0.75 090
What does OD, OS, and OU mean in eye care?
Experience:
Optical: 1 year (required)
customer service or retail: 5 years (required)
Work Location: In person
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