FUEL Pain & Injury Recovery Clinic is a multi-model and interdisciplinary health and wellness clinic in Edmonton. Our treatments target the causes of pain and injury and work to restore maximum body function and balance.
We are seeking a friendly, organized, and detail-oriented individual to join our team as a receptionist in our healthcare clinic. The ideal candidate will be the first point of contact for patients and visitors and will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic.
At FUEL, we offer a positive work environment with competitive wages, and career development opportunities.
What you can expect as part of your role:
? Greet and assist patients with a positive and friendly demeanor on the phone and in person.
? Manage appointment scheduling and follow-up communications and process insurance billings and payments.
? Handle phone calls, emails, voicemails, inquiries, and patient check-ins in a timely manner.
? Coordinate and support practitioners to ensure smooth daily operations.
? Maintain cleanliness and organization of the reception area and entire clinic, including laundry.
? Jane booking software experience is required.
? Other duties as assigned.
What you bring to the team:
? Proven work experience as a receptionist, front office representative, administrator or similar role.
? Proficiency in Microsoft Office Suite, social media and Jane App.
? Hands-on experience with office equipment (e.g. computers, printers etc.).
? Professional attitude and appearance.
? Solid written and verbal communication, time management, and organizational skills.
? Ability to be resourceful and proactive when issues arise.
? Customer service attitude and team player.
? Assist patients to feel comfortable before, during and after their visits; provide support and compassion to patients. Maintain patient confidentiality and the ability to be discreet and thoughtful.
? High school degree; additional certification in Office Management is a plus.
If you are passionate about helping patients address their pain and achieve optimal health and wellness, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your qualifications and why you are interested in joining our team to Brandon at hello@fuelclinicedmonton.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Work Location: In person
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