Job Description

About Us

Vivo Cura Health is a dynamic, interdisciplinary healthcare clinic focused on delivering exceptional patient care through collaboration, innovation, and operational excellence. We're seeking a hands-on

Clinic Manager

to oversee daily operations and lead a team of departmental leads and front-line staff. This role is ideal for someone who thrives in a fast-paced clinical environment and enjoys making systems run smoothly.

Position Summary

The

Clinic Manager

is responsible for the day-to-day operational leadership of the clinic. Reporting to the executive team, this role oversees a team of team leads and acts as the primary point of contact for staff on operational matters. The ideal candidate is a strong communicator, problem-solver, and team builder with a keen eye for improving efficiency, supporting a positive work environment, and ensuring the clinic runs smoothly for both staff and patients.

Key ResponsibilitiesTeam Leadership & Staff Coordination

Supervise and support a team of clinic leads and the front-line staff that they oversee. Be the go-to person for staff concerns, workflow challenges, and operational updates. Facilitate onboarding/offboarding processes in collaboration with HR or administrative teams. Coordinate staff schedules and facilitate regular check-ins and operational huddles.

Clinic Operations

Ensure effective daily clinic operations, including staffing coverage, space utilization, and workflow efficiency. Monitor and manage supply and equipment needs, liaising with vendors and leads as required. Troubleshoot operational issues and serve as the escalation point for on-site challenges.

Facility & Equipment Oversight

Oversee the general maintenance, cleanliness, and safety of the clinic. Coordinate with janitorial staff, building management, and vendors for facility needs. Ensure compliance with health and safety regulations (OH&S, emergency procedures, etc.). Maintain oversight of clinic equipment (non-medical and medical), including servicing schedules.

Compliance & Quality Assurance

Support the clinic's compliance with healthcare standards and regulatory requirements. Coordinate accreditation processes and prepare for audits (e.g., NHSF, DI, EMG). Maintain and review emergency response protocols and lead drills as needed.

Patient Experience & Service Flow

Collaborate with front desk and clinical teams to optimize patient flow. Resolve service-related issues and promote a patient-centered operational culture. Identify workflow inefficiencies and work with the team to implement solutions.

Operational Improvement

Monitor operational metrics (e.g., room utilization, appointment flow, staffing gaps). Contribute to continuous improvement initiatives across the clinic. Support special projects, annual planning, and vendor negotiations as needed.

Qualifications

Minimum 5 years of experience in clinic, office, or healthcare operations management. Strong leadership and communication skills with experience supervising teams. Familiarity with medical or multidisciplinary clinic operations preferred. Demonstrated ability to manage logistics, schedules, vendors, and competing priorities. Comfortable using EMR systems (e.g., Accuro) and Microsoft Office or G Suite tools. Knowledge of healthcare compliance and accreditation processes is an asset.

What We Offer

A collaborative, supportive clinical environment focused on innovation and teamwork. Opportunities to shape systems and contribute to clinic growth. Competitive compensation and benefits package. Regular hours with flexibility to respond to on-site needs.

How to Apply

Submit your resume and a brief cover letter outlining your experience and interest in the role. We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

Benefits:

Extended health care On-site parking Paid time off
Experience:

clinic, office or healthcare operations management: 5 years (preferred)
Work Location: In person