Job Description

Company Overview

The Park Town Hotel is a family owned and operated full-service hotel located along the banks of the beautiful South Saskatchewan River. We pride ourselves on providing exceptional hospitality and creating memorable experiences for our guests.

The Front of House Manager is responsible for the day-to-day operation and management of the restaurant, as well as help in catering operations and room service. They are responsible for supervising front of house staff and for reporting to the Food and Beverage Manager.

Manage a team of front of house staff including scheduling, training, and general supervision Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained Responsible for correct operation of the POS systems. Inventory and maintenance of par levels for front of house items. Providing excellent customer service to guests and excellent leadership to employees Enforce and monitor all health, safety, and sanitation standards in their area Assist with catering function management Handle guest complaints according to provided guidelines Work closely with the Back of House Manager to provide a seamless experience Will report directly to the Food and Beverage Manager Responsible for quality assurance of products leaving the restaurant. The purpose of the Front of House Manager is to assist the Food and Beverage Manager in all aspects of the restaurant. They provide a more detailed supervisory eye on the specifically Front of House operations.
Job Specification:

2+ years restaurant experience Excellent customer service and interpersonal skills Organized and capable of multi-tasking with attention to detail Knowledge of Microsoft applications including word and excel High standards of personal hygiene and personal appearances Ability to be on feet for several hours at a time Experience using POS systems preferred SERV safe training preferred; Serve it right Certificate Must pass background check
If you are ready to take your career to new heights with us at Park Town Hotel, we invite you to apply today and be part of our vibrant team!

Job Types: Full-time, Permanent

Benefits:

Discounted or free food Extended health care
Language:

English (preferred)
Work Location: In person