Job Description

Overview

Cioffi's Cucina is seeking a dedicated and enthusiastic

Front of House Assistant

to join our team. In this role, you'll be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome.

The ideal candidate has experience in the

food industry, hospitality, or customer service

, and enjoys working in a team-oriented, fast-paced environment. Your positive attitude and attention to detail will help maintain the high standards that Cioffi's Cucina is known for.

Key Responsibilities

Greet guests warmly upon arrival and assist with food selection. Support servers and kitchen staff to ensure smooth, efficient service. Assist with food preparation and presentation while following food safety standards. Maintain cleanliness and organization in the dining area and service stations. Handle guest inquiries and resolve issues promptly and professionally. Collaborate with kitchen and catering teams to ensure timely, high-quality service. Participate in

banquet setups, catering events, and off-site catering operations

as needed. Help management with

catering marketing initiatives

and promotional materials. Maintain up-to-date knowledge of menu items, ingredients, and preparation methods. Prepare and serve coffee and beverages as required.

Qualifications

Previous experience in a

restaurant, deli, or food service environment

preferred. Culinary or food-handling experience is an asset. Strong

customer service and communication skills

. Knowledge of

hospitality standards

and guest service practices. Experience in

banquet service or catering

is an advantage. Ability to work efficiently in a

fast-paced, team-oriented environment

.

Attention to detail

and ability to multitask under pressure. Friendly, professional, and reliable demeanor.

Knowledge of coffee preparation

(espresso, cappuccino, etc.) preferred.
Job Types: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Ability to commute/relocate:

Burnaby, BC V5C 2J4: reliably commute or plan to relocate before starting work (required)
Experience:

front of the house: 1 year (required) Catering: 1 year (required) * Customer service: 2 years (required)