Job Description

Job Summary

We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our dental office. The ideal candidate will possess strong customer support skills and have a background in administrative tasks, ensuring a smooth and efficient front desk experience for both patients and staff. This role is essential in maintaining a welcoming environment while managing various administrative duties.

Duties

Greet patients and visitors with professionalism and warmth, ensuring a positive first impression. Manage appointment scheduling, confirmations, and reminders using Google Suite. Perform data entry tasks accurately, maintaining up-to-date patient records and information. Handle incoming calls with excellent phone etiquette, addressing inquiries and resolving issues promptly. Assist in the management of billing processes using QuickBooks, including processing payments and insurance claims. Provide customer support by addressing patient concerns and facilitating effective communication between patients and dental staff. Maintain an organized front desk area, ensuring all materials are stocked and readily available. Collaborate with dental receptionists to ensure seamless operations throughout the office.

Requirements

Previous experience in a dental office setting is preferred but not required. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Proficient in Google Suite applications for scheduling and documentation purposes. Familiarity with QuickBooks or similar accounting software is a plus. Excellent typing skills for efficient data entry tasks. Strong customer support abilities with a focus on providing exceptional service to patients. Effective phone etiquette to communicate clearly and professionally with patients and team members. Previous experience as a dental receptionist or in an administrative role is advantageous.
Join our team as a Front Desk Manager where you can make a significant impact on our patients' experiences while developing your career in the dental field!

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: No more than 40 per week

Benefits:

Extended health care Life insurance Paid time off
Schedule:

10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift On call Overtime
Language:

English (preferred)
Work Location: In person