Job Description

DO NOT APPLY IF NO DENTAL RECEPTION CANADIAN EXPERIENCE

Dental Front Desk Receptionist

Duties:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with patient registration and update patient records as needed
- Handle patient inquiries, provide information, and address concerns or complaints
- Manage incoming and outgoing mail, faxes, and emails
- Maintain cleanliness and organization of the front desk area

Skills:

- Excellent communication skills, both verbal and written
- Proficient in using Google Suite or similar office software
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional demeanor with a customer service-oriented approach
- Experience working in a dental or medical office is preferred but not required

Hours of operation Monday -Thursday (8.45am-6.00pm)Friday's (9-2)time changed will be informed for Friday if needed, Saturday's occasional (no long weekends)

We offer competitive compensation and benefits packages. Join our team and contribute to providing exceptional patient care in a friendly and welcoming environment.

To apply, please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Pay: $25.00-$26.00 per hour

Benefits:

Casual dress Dental care Employee assistance program Extended health care On-site parking Paid time off Store discount
Schedule:

8 hour shift Day shift Evening shift Monday to Friday
Ability to commute/relocate:

Hamilton, ON L8T 3S7: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's Degree (preferred)
Experience:

Front desk: 2 years (required) Administrative experience: 2 years (required)
Language:

English (required)
Work Location: In person