Job Description

About Us

FORBEST Education is an EdTech company headquartered in Vancouver, Canada. We are committed to delivering high-quality education through our professional, English-speaking teaching team. Our instructors bring years of international teaching experience and hold certifications such as IB teaching licenses, IELTS examiner qualifications, and TESOL certificates.

To expand access to premium education, we've developed our own online learning platform and education portal: www.forbest.com, where we regularly share free, high-quality learning resources.

We are currently seeking a

Front Desk Receptionist

to join our Richmond location. This is a key customer-facing role ideal for someone who is organized, friendly, bilingual, and passionate about helping students and families.

Key Responsibilities

Greet and assist students, parents, and visitors in a professional and welcoming manner Answer phone calls, respond to inquiries, and provide basic information about our programs Schedule appointments and coordinate with teachers and staff Maintain accurate student records and administrative documents Assist with classroom logistics and daily office operations Support with basic promotional tasks on platforms like WeChat and Xiaohongshu (Rednote) Help monitor and follow up on student or parent feedback

Qualifications

Strong communication skills in

both English and Mandarin

Previous receptionist, customer service, or administrative experience preferred Familiarity with the Canadian K-12 education system or overseas education is a plus Patient, friendly, and highly organized Comfortable using social media and messaging platforms like WeChat, Rednote, etc. Able to multitask and manage time effectively in a busy environment

Benefits

Supportive and collaborative team environment Opportunities for growth in the education and EdTech field
Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 35 per week

Benefits:

Company events
Schedule:

Monday to Friday Weekends as needed
Ability to commute/relocate:

Richmond, BC V6X 1B5: reliably commute or plan to relocate before starting work (required)
Work Location: In person