Front Desk Receptionist
Job Description
Responsibilities:
- Greet and welcome guests as they enter the business
- Answer phone calls and answer questions
- Provide cost estimates and options for repairs
- Book in repairs, print paperwork, pass off to repair technicians
- Contact customers/collect payments
- Shipping and receiving of repairs/parts
- Handle guest complaints or concerns in a professional and courteous manner
Requirements:
- Excellent communication skills
- Strong customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks
- Proficient in using computer systems and software for data entry
- Ability to remain calm and professional in the face of upset customers
Job Types: Full-time, Permanent
Pay: $18.75 per hour
Additional pay:
• Overtime pay
Benefits:
• Casual dress
• Store discount
Flexible language requirement:
• French not required
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Richmond, BC V6X 1Z7: reliably commute or plan to relocate before starting work (required)
Education:
• Secondary School (preferred)
Experience:
• Customer service: 2 years (preferred)
Language:
• Mandarin (preferred)
Work Location: In person
Expected start date: 2025-02-24
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Job Detail
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Job IdJD2370274
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRichmond, BC, CA, Canada
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EducationNot mentioned