Job Description

Shannex is a family-owned organization with a vision of Leading the Way to Better Living through the provision of seniors\' accommodation, service and care. We offer a full continuum of services for seniors through our Care at Home, Parkland Retirement Living, Faubourg du Mascaret and long-term care communities.

We are pleased to announce that we are expanding our long-term care options in the Fredericton region with the opening of Pavillon Medley Hall, a 60-bed licenced nursing home that will be located on Cliffe Street in early 2024. \xe2\x80\x9cMedley\xe2\x80\x9d comes from Margaret Medley, a historic and resilient local nurse who is said to have innovatively used chloroform to provide comfort to patients in 1863.

Our Great People are at the heart of our success. As we establish a caring team at Medley Hall, we are looking for individuals who are dedicated to exceptional service to join our team. If you are a resident-focused, results oriented, a trusted and collaborative leader who wants to be part of a dynamic team - we want to hear from you.

We are searching for a permanent full-time Front Desk Receptionist (Concierge) to join our new Medley Hall team based in Fredericton, New Brunswick (north end).

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you\'ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $16.35 - 16.85
• Approximate hours of work: 8-hour shifts inclusive of weekdays and weekends (rotational)
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex\'s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED; post secondary education considered an asset
• Ability to write and speak in English is required; French is considered a strong asset
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you\'re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Shannex