Dental Specialty Group Kitchener is growing. Our multi-disciplinary team is seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional support and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
Greet and assist patients in a friendly and professional manner.
Day to day front desk operations including answering phone calls, responding to inquiries, and directing calls to appropriate personnel.
Perform data entry tasks accurately, maintaining up-to-date patient records and files.
Schedule appointments and manage appointments to ensure an efficient schedule.
Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
Collaborate with dental office staff to ensure smooth operations and excellent patient care.
Experience
Previous experience as a front desk receptionist or in a similar clerical role is preferred.
Familiarity with dental office procedures
Proficient in using computer systems for data entry and record management.
Strong typing skills with attention to detail in all written communications.
Excellent organizational skills with the ability to prioritize tasks effectively.
Patient/customer support experience with strong interpersonal skills.
Tracker experience is an asset.
Join our team as a Front Desk Receptionist where you can contribute to creating a positive experience for our patients while developing your career in a supportive environment!
Job Types: Full-time, Permanent
Pay: $21.00-$27.00 per hour
Benefits:
Dental care
Extended health care
Schedule:
Monday to Friday
Work Location: In person
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