Job Description

Full-Time Receptionist - Eyecare Kingston

Hours:

Full-Time (Monday-Friday, no evenings or weekends)

About Eyecare Kingston

At Eyecare Kingston, we take pride in delivering exceptional vision care to patients of all ages. Our warm, collaborative team is committed to creating an outstanding experience every time someone walks through our doors. We invest in leading-edge technology, continuous learning, and a supportive work environment where every team member feels valued.

Position Overview

As our Receptionist, you will be the first friendly face patients see and the calm, professional voice they hear on the phone. You'll play a vital role in ensuring the clinic runs smoothly by managing appointments, supporting patients, and helping create a welcoming atmosphere.

We are looking for someone who is organized, empathetic, and dedicated to providing the highest level of service.

Key Responsibilities

Warmly greet patients and visitors, creating a positive first impression Answer phone calls, emails, and patient inquiries promptly and professionally Schedule, confirm, and adjust appointments using practice management software Verify insurance information and process billing accurately Maintain patient records with exceptional attention to detail and confidentiality Coordinate with optometrists, assistants, and optical staff to ensure seamless care Assist with administrative tasks and occasional support for pretesting Uphold a tidy, welcoming reception area Contribute ideas to enhance patient experience and clinic operations

What We're Looking For

Essential Qualities:

Warm, approachable, and genuinely enjoys helping people Excellent verbal and written communication skills Exceptional organizational skills and attention to detail Professionalism and discretion when handling sensitive information Ability to prioritize tasks and remain calm in a fast-paced environment Strong problem-solving abilities and initiative Positive, collaborative team spirit Reliable and punctual

Preferred:

Previous experience in a healthcare or optometry setting Familiarity with practice management software (e.g., RevolutionEHR) Comfort with basic technology and office equipment Optical sales or medical office administration training an asset

Why Work With Us?

At Eyecare Kingston, you'll be part of a supportive team that values your contributions and well-being. We offer:

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Work-Life Balance

No evenings or weekends Flexible scheduling when needed
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Professional Growth

Cross-training opportunities in clinical and optical support Ongoing education and training support Mentorship from experienced professionals
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Compensation & Perks

Competitive hourly wage plus bonuses Comprehensive health and dental benefits Complimentary eye exams discounts on eyewear Friends and family discount vouchers on eyewear Team-building events and a positive workplace culture

How to Apply

If you are ready to bring your friendly professionalism and organizational talent to our thriving clinic, we would love to meet you!

Please submit your resume and a brief cover letter

outlining why you'd be a great fit by email or apply in person at Eyecare Kingston.

Job Type: Full-time

Additional pay:

Bonus pay
Schedule:

8 hour shift
Work Location: In person

Application deadline: 2025-07-25