Job Description

Job Title

Front Desk Associate - Cardinal/Ottawa South KOA (Seasonal / Part-Time / Full-Time)

Location:

Cardinal, ON - Ottawa South KOA Holiday Campground

Job Type:

Seasonal (July to October) | Part-Time or Full-Time
Weekend and holiday availability required

About Us:

Cardinal/Ottawa South KOA is a family-oriented campground that prides itself on delivering unforgettable camping experiences. We're looking for a friendly, organized, and enthusiastic Front Desk Associate to join our hospitality team during our peak season!

Key Responsibilities:

Greet and assist guests with check-in/check-out Answer phones and respond to emails promptly and professionally Handle campground reservations using K2 reservation software (training provided) Process payments and manage the campground store/register Provide local area information and campground guidance to guests Assist with camper questions, complaints, or emergencies in a professional manner Keep the office and guest area clean and organized Coordinate with housekeeping and maintenance teams to ensure smooth operations

Qualifications:

Strong communication and customer service skills Comfortable using computers and reservation systems Reliable, punctual, and able to multitask Previous hospitality or front desk experience is an asset but not required Must be available weekends and holidays Bilingual in English and French is a plus

Perks:

Beautiful outdoor work environment Staff discounts on store and camping Flexible scheduling (great for students or seasonal workers) Fun, supportive team environment

To Apply:

Apply through Indeed or send your resume to info@cardinalkoa.com with subject line "Front Desk Associate - KOA".

Job Types: Full-time, Part-time, Seasonal
Contract length: 5 months

Pay: From $18.00 per hour

Schedule:

8 hour shift Every Weekend
Ability to commute/relocate:

Cardinal, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 2022-04-15